Colonial Volkswagen of Medford - Service Center

Not from the area, had a light pop on so I brought it to the closest vw dealership. Service man was so kind and helpful. Easy fix with step by step update. Honestly best place I’ve brought my car in the fiv the closest vw dealership. Service man was so kind and helpful. Easy fix with step by step update. Honestly best place I’ve brought my car in the five years I’ve had it. Recommend to anyone with a VW. More

Frank was great and my 5 year service was seamless . The service department send a video of my car and explained what was getting done prior to pick up . Very satisfied . The service department send a video of my car and explained what was getting done prior to pick up . Very satisfied . More

As always, a great service experience from start to finish. Dan is the absolute best! finish. Dan is the absolute best! More

Communication is really top notch! Very happy with the whole process from drop-off to pick up. Very happy with the whole process from drop-off to pick up. More

The staff is always friendly, helpful and knowledgeable. I appreciate that I was able to get an appointment quickly, and my car was returned to me sooner than I expected. I appreciate that I was able to get an appointment quickly, and my car was returned to me sooner than I expected. More

The entire dealership was very professional, courteous and helpful! There was no price haggling and our salesman, Steven, was very helpful and straight forward. and helpful! There was no price haggling and our salesman, Steven, was very helpful and straight forward. More

I was impressed with service department. I recommend Colonial VW for both sales and service. I recommend Colonial VW for both sales and service. More

Have experienced excellent service for many years ! Greg Cohen has been so very helpful and professional ! Greg Cohen has been so very helpful and professional ! More

Dealership is great, but they insist on emailing, texting, and calling me Greg after I have insisted that my name is Craig several times. texting, and calling me Greg after I have insisted that my name is Craig several times. More

Very friendly customer service and my service was done in a timely manner. Overall great experience. a timely manner. Overall great experience. More