Colonial Volkswagen of Medford - Service Center

The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also mad He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you More

My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to severa light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was still under warranty and I should have the intake valves blasted clean since the access would be perfect. They provided me with a video before and after the cleaning service. A very positive outcome. More

Al did a wonderful job assisting me when I got my car serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! More

Chris is amazing advisor, gentle, cordial, he help me a lot with my request, thanks lot with my request, thanks More

They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone Bought my car from them and will continue to service it there based on their excellent customer service alone More

Chris was very kind and easy to work with! The service was quick and I was out the door in no time. The service was quick and I was out the door in no time. More

Everyone was professional my car was taken care of. The service was very good. Chris was outstanding The service was very good. Chris was outstanding More

My car had an issue with the air conditioner that was diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time f diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time for the hot weather! And they washed the car too! I am very happy with the results. More

Chris was very kind and courteous, explained everything I needed to know as I am new to this area and first time to this delership needed to know as I am new to this area and first time to this delership More

The dealership is very Clean and has great customer service. Dan was super. Easy to access. service. Dan was super. Easy to access. More