Colonial Volkswagen of Medford - Service Center

I purchased my Jetta GLI 2 years ago because Kevin gave me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and me the time of day. I had just totaled my Honda and was under pressure (by me) to acquire another car. Kevin spent time with me learning my likes and needs and we came up with this car. So far so good. Any interaction I've had with staff has been wonderful. Service dept. is accommodating and easy. More

Very efficient and easy to have service done here. .people are informative and knowledgeable -then uber service is also a plus. .people are informative and knowledgeable -then uber service is also a plus. More

Great customer experience, beautiful facility. Words seven eight none ten eleven twelve thirteen fourteen fifteen. Words seven eight none ten eleven twelve thirteen fourteen fifteen. More

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! what they see wrong with the car. Wouldn’t take my car to anyone else! More

The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot predicted. While prices are up, coordinating with mid week discounts helped a lot More

Great Service, Again! ! Colonial VW cordial professionalism makes service as comfortable as possible. Al, in particular, is an outstanding professional. He listens, a ! Colonial VW cordial professionalism makes service as comfortable as possible. Al, in particular, is an outstanding professional. He listens, asks questions, answers considerately, and follows up. Al gets the job done, well! (VW online service scheduling remains POOR.) More

My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. They always take care of me and I can't see myself going anywhere else for service on my car. More

Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. Been dealing with Colonial service for many years. More

The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

Frank Dasilva was nice person and helpful . Just I will tell him good luck in his work. Just I will tell him good luck in his work. More