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Colonial Volkswagen of Medford
Medford, MA
1,986 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,986 reviews
August 27, 2022
Excellent service and friendly workers willing to help customer wherever they can Great dealership and employees customer wherever they can Great dealership and employees More
by JAB6151
Verified CustomerEmployees Worked With
Helpful August 27, 2022
Great experience overall. Worked with Steve Warren, got right in to test drive the vehicle I was interested in. No pressure to make a decision, very clear information from eve Worked with Steve Warren, got right in to test drive the vehicle I was interested in. No pressure to make a decision, very clear information from everyone. Steve was great and set me up with everything I needed, and Steph waa very thorough in explaining all the finance options. Couldn't recommend this dealership enough - will be sticking with them whenever I'm in need of a new car More
by Candisp
August 25, 2022
Renewing our Tiguan lease with colonial volkswagen of medford was easy and fast. We knew what we wanted and checked the available inventory. medford was easy and fast. We knew what we wanted and checked the available inventory. More
by Laurent
August 25, 2022
Always helpful and understanding. They get their customers and are empathetic to their needs. Will continue to use them for future purchases and service. They get their customers and are empathetic to their needs. Will continue to use them for future purchases and service. More
by MICHAEL.J.ANDERS
Employees Worked With
Dan Swartz
August 25, 2022
VW Medford and Greg Cohen have time, and again, gone over and above in calmly ascertaining and fixing any issue that I encounter with my VW vehicle. It's a kind of small-town, neighborly help -- but in a big and above in calmly ascertaining and fixing any issue that I encounter with my VW vehicle. It's a kind of small-town, neighborly help -- but in a bigger city. That kind of assistance makes me a loyal customer! More
by meghan
Employees Worked With
August 25, 2022
Colonial never fails to exceed expectations. Dan took great care of us as we waited for an unexpected extra service. Dan took great care of us as we waited for an unexpected extra service. More
by BDAETSCH
August 20, 2022
Amazing service! Dan was very informative and professional. This was best experience I've ever had at car dealership. I'll be returning to service my VW going forward Dan was very informative and professional. This was best experience I've ever had at car dealership. I'll be returning to service my VW going forward! More
by YURI55
August 19, 2022
I worked with Steve Warren and had a great experience. This is my 3rd lease through Colonial VW Medford. This is my 3rd lease through Colonial VW Medford. More
by Nicolemarie1002
Employees Worked With
August 17, 2022
Tom from the Service Department went above the call of duty to help .me get my car fixed. He kept me up to date with what was going on with my car and why it was taking so long. I have always had a good duty to help .me get my car fixed. He kept me up to date with what was going on with my car and why it was taking so long. I have always had a good experience with the service department and this time was no different. Tom went out of his way to help me. More
by CLAIREGRIFFITHS1
