Colonial Toyota in Milford

Mr. Pratts was very helpful, kind, and professional. I purchased a Toyota and had a horrible experience. This sales experience was completely different and very enjoyable. What I found particularly exciti purchased a Toyota and had a horrible experience. This sales experience was completely different and very enjoyable. What I found particularly exciting was that when I arrived there was not a bunch of sales people pressuring her. More

My experience at Colonial Toyota was an experience like no other. I went into the office with uncertainty but that didn't last very long. The staff in general were very courteous, but I had the opportunity no other. I went into the office with uncertainty but that didn't last very long. The staff in general were very courteous, but I had the opportunity of meeting one of the best Sales Manager there. He took the time out to answer all my questions and gave me all the necessary information I needed to make an informed decision in purchasing my new car. He was excellent. Thanks Toyota and thank you Frank Pratts for helping me to make me and my son's life easier. More

He has lot of knowledge about his work. I would like to say company should be proud of him because he is sincere and honest of his work and he is an important assert of this company say company should be proud of him because he is sincere and honest of his work and he is an important assert of this company More

this was our second car purchased at colonial. we knew the experience would be a positive one and frank did not disappoint. he was a pleasure to work with - he certainly knows his vehicles and made the p the experience would be a positive one and frank did not disappoint. he was a pleasure to work with - he certainly knows his vehicles and made the process of turning in our '07 Toyota and purchasing our new '13 relatively quick and easy. he stressed that he will always be available for us if we should have any problems with our new car and that was very reassuring. More

We have previously purchased vehicles from Colonial Toyota and have been pleased not only with their sales staff but also with the follow-up maintenance provided. We were very fortunate on this visit Toyota and have been pleased not only with their sales staff but also with the follow-up maintenance provided. We were very fortunate on this visit to have dealt with Frank Pratts. Frank was attentive to our needs by searching out a resolution to our requirements regarding the type of car we wanted as well as fitting it into our budget. His friendliness and energetic personality is a definite asset to your establishment. From our past and most recent visit to Colonial Toyota, we will continue to do business with your company and recommend it most highly to our family and friends. More

Buying a car is something at usually is never an easy experience and can even be a nightmare depending on the dealership. I was expecting this when I headed to Colonial Toyota. To my surprise I was met w experience and can even be a nightmare depending on the dealership. I was expecting this when I headed to Colonial Toyota. To my surprise I was met with nothing but the best intentions from everyone I talked to. As soon as Frank worked the numbers to see what I could afford he didn't push me out of my price range, listened to what I needed, and kept my expectations responsibly realistic. He guided me through the entire process and answered all of my questions. Frank even went above and beyond and helped me find the best insurance quote calling almost everyone in the book. Who does that? This place comes with my highest recommendation. Especially if you're a first time buyer intimidated by the system. More

We were in the market to purchase a 4 door sedan and needed to make a decision between the Honda Accord & Toyota Camry, these were the only 2 cars that we were interested in purchasing. We went to Colo needed to make a decision between the Honda Accord & Toyota Camry, these were the only 2 cars that we were interested in purchasing. We went to Colonial Toyota to learn about & drive a Toyota Camry with the intention of not purchasing one that day but after working with Frank Pratts, who was incredibly knowledgeable, helpful and not too pushy, decided to actually make the purchase within a few hours of meeting him and driving the hybrid Camry. My husband, son and I were all impressed with our experience with Frank & with Colontial Toyota of Milford. More

As always, my experience with service is wonderful! Lenny Pue has always made me feel special...he's a great representation of what Toyota should stand for. However, I think $80 for an oil change is Lenny Pue has always made me feel special...he's a great representation of what Toyota should stand for. However, I think $80 for an oil change is pretty expensive. :( Overall, I would not trade this dealership for any other! Keep up the great work!! More

Went into colonial just to browse and to see if there would be anything there that I would be interested in and not expecting to take anything home that day. Then there was Frank... Frank was an excellen would be anything there that I would be interested in and not expecting to take anything home that day. Then there was Frank... Frank was an excellent associate. He was very helpful and went above and beyond in assisting me pick out a car in a professional way. He was patient with me and knew exactly what type of car I would like. I ended up driving my car home that same day. Not only that, but he also helped me straighten out some credit issues. I would recommend this dealership to anyone and would highly recommend that they ask for Frank. More

Frank Pratts explained the details of Toyota Prius V very nicely. Also option of leasing and payment details was mentioned clearly. Highly satisfied and would recommend him to another customer. very nicely. Also option of leasing and payment details was mentioned clearly. Highly satisfied and would recommend him to another customer. More