Colonial Toyota in Milford

My first new car buying experience. I went to several other dealerships looking for a reasonably-priced used car, but was disappointed, both in the prices and the attitudes. I had seen I went to several other dealerships looking for a reasonably-priced used car, but was disappointed, both in the prices and the attitudes. I had seen a new car I really wanted on the Colonial Toyota website, but doubted very much the payment would be within my budget. I stopped at Colonial Toyota fully expecting to be disappointed once again. I wasn't counting on someone like Frank Pratts. He spent the morning with my 10-year-old daughter and I, looking for cars I would be able to afford, but I just couldn't get the new Toyota Yaris out of my head. So, we test drove it and I knew I had to have it! Frank worked all afternoon to get me the right loan, got me a good price for my trade-in, he bought us lunch, he kept us entertained while we waited. I drove away in the car I wanted, with the payment I needed. I love my car, and I am very glad to have met Frank. Thank you, so very much! More

Thank you Frank Pratts:) This recent lease is the second time doing business with Frank Pratts. Frank has been a fantastic salesman and is always courteous, thoughtful and 100 This recent lease is the second time doing business with Frank Pratts. Frank has been a fantastic salesman and is always courteous, thoughtful and 100% at your service. I recommend him to everyone I know because he is very knowledgeable and a pleasure to work with when you are looking for your perfect car. I'm appreciative of how easy Frank made it for me to upgrade my vehicles through the years with no hassle and much patience. I am thoroughly enjoying my Toyota Camry. Thank You Frank!!! More

My best experience buying a car Frank was the such a pleasure to deal with, and so helpful. I have purchased more than 30 cars, and this was my best experience ever. Thank you Frank! Frank was the such a pleasure to deal with, and so helpful. I have purchased more than 30 cars, and this was my best experience ever. Thank you Frank! More

Talk to Frank for Sales, Roger for Service We have 4 Toyota's and have purchased from Colonial before. Met an sales associate on Wednesday. Spent over an hour and he just wasn't listening. I We have 4 Toyota's and have purchased from Colonial before. Met an sales associate on Wednesday. Spent over an hour and he just wasn't listening. It did not go well. Spoke to Roger (having our Land Cruiser serviced) and he recommended we speak with Frank Pratts. Spent 40 minutes with Frank on Thursday and picked up the car on Friday. Simple, efficient, and no surprises. Competitive pricing, assurance with the IronClad guarantee, and have two direct contacts if there are problems. Call Roger for Service and Frank for sales. More

We thank Frank :) Dealing with Frank Pratts was great. He was very knowledgeable, friendly, and sharp. We did not feel like we were getting any sort of runaround. Al Dealing with Frank Pratts was great. He was very knowledgeable, friendly, and sharp. We did not feel like we were getting any sort of runaround. Although the "no haggle" approach might mean we could've saved a bit by going elsewhere, it was a pleasant, stress-free experience that was worth the slight amount of extra money we may have paid. More

The "RAY" experience at Colonial Toyota If you are looking to buy a car, Raymond Jimenez is the one to see. He was friendly, respectful and extremely helpful. He made my purchase at Colonial If you are looking to buy a car, Raymond Jimenez is the one to see. He was friendly, respectful and extremely helpful. He made my purchase at Colonial Toyota so easy, the best dealer experience I have ever had in my life. Commuinication was great right down to the signing of the papers. I'll be back to see Ray for my next car. More

GREAT experience! I have always dreaded visiting car dealerships because I often feel pressured and uncomfortable. From the very beginning, Frank Pratts was professiona I have always dreaded visiting car dealerships because I often feel pressured and uncomfortable. From the very beginning, Frank Pratts was professional, friendly, knowledgeable, patient, and helpful. He made sure that I understood and was comfortable with every aspect of my purchase. He explained each step of the process and wanted to ensure my full satisfaction. This was the best car buying experience I have had. THANK YOU, Frank! More

Great car buying experience. I brought my grandmother down to Colonial Toyota just to look at her options and she walked out with a beautiful 2013 certified Avalon thanks to Frank I brought my grandmother down to Colonial Toyota just to look at her options and she walked out with a beautiful 2013 certified Avalon thanks to Frank Pratts. Frank was very friendly and it felt like we knew him personally!! Frank handled everything himself, there was no go here go there. I would recommend anyone to go see Frank for a new/used vehicle!! More

Satisfied Customers My husband and I were extremely pleased with the service we received from Frank Pratts. He took the time to answer all of our questions and provided u My husband and I were extremely pleased with the service we received from Frank Pratts. He took the time to answer all of our questions and provided us with all the information that we needed. We were glad that Frank took us through the entire purchasing process and went above and beyond to make sure the registration was not more difficult or costly than it needed to be. Thanks Frank! More

2014 Highlander XLE Just picked up my Highlander today from Frank Pratts at Colonial Toyota. It took longer then expected to get the car due to Toyota Recalls, but I was Just picked up my Highlander today from Frank Pratts at Colonial Toyota. It took longer then expected to get the car due to Toyota Recalls, but I was happy to wait until my new car was already to go and safe. Frank did his best to keep me apprised about when I might expect the car and I understood that it was no fault of his or the dealership for the hold up. I would recommend Frank and Colonial Toyota if you were interested in a new or used car. As this is my third Toyota from this dealership, I can also highly recommend their service department. More