Colonial Toyota in Milford

Thank You Frank!!!! When I came in to Toyota to look at cars I had already been to another dealership and had seen another car that I fell in love with. I know i'm a dif When I came in to Toyota to look at cars I had already been to another dealership and had seen another car that I fell in love with. I know i'm a difficult customer and very hard to please and even harder to impress. I was highly impressed with the customer service provided by Frank he took the time to talk to me and listen to what I had to say. Once he knew where I wanted to be payment wise and what I was looking for in a car he made it happen for me. He did not stop until I was confortable with my decision. He made the process so easy for me. He followed up and kept making sure that I was ok. Frank made this a great experience for me he has a great personality and is very professional. I would definitely recommend family and friends to go see him and to visit Toyota the employees there definitely make sure you feel welcomed !!!! More

Great Experience On the spur of the moment, I decided I wanted to buy a car. Found myself at Colonial Toyota/Scion since I already owned a Scion. I was introduced to K On the spur of the moment, I decided I wanted to buy a car. Found myself at Colonial Toyota/Scion since I already owned a Scion. I was introduced to Keith Evans and we started our search. He listened to my requests and comments and was able to guide me to two cars on the lot that met my needs exactly. With the help of Paul, the Used Car Manger, we were able to move the process along quickly. Frank Pratis, General Sales Manager took the time to sit in with Keith and myself to work out the best deal for me. I ws amazed at the professionalism and courtesy that was exhibited within the entire dealership during my visit. There was never a hint of pressure or expectation from either Keith or Frank and would recommend this dealership for making car buying a genuine good experience. Great Job, guys! More

Painless car buying experience! Lorena and Frank were great to work with and made my car buying experience easy. No haggle price took the pressure away from buying the car. Lorena m Lorena and Frank were great to work with and made my car buying experience easy. No haggle price took the pressure away from buying the car. Lorena made sure everything that needed to get done before I picked up my RAV4 was done well and by the date I was picking it up. Would recommend to anyone looking for a Toyota. More

Great Sales Experience I had a great experience buying my new 2015 RAV4 at Colonial Toyota in Milford. Colonial has been servicing my 2004 Sienna for many years. The 2004 I had a great experience buying my new 2015 RAV4 at Colonial Toyota in Milford. Colonial has been servicing my 2004 Sienna for many years. The 2004 was finally not worth the repair, so I set out to find a new car. I did shop around at other car dealers but came back to Colonial. Here I know the service center is great including getting me loaners or rides to work when needed. For the purchase I worked with Robert Walker and Frank Pratts. It was an enjoyable experience and there was no pressure. I did my homework and knew the price range for the vehicles I was considering. Robert carefully reviewed the other models I was thinking about by describing pros and cons and the price differences. The RAV4 was really the best choice for me. The price they quoted was fair and competitive. The purchase and financing was all very well done. I felt like there was a personal commitment on the part of Robert and Frank to make my purchase a pleasant experience. I would recommend Colonial Toyota for anyone interested in purchasing a new or certified used vehicle. More

Superlative Sales Team My experience with Colonial Toyota was a great one. There was never no pressure in making the decision to purchase or not purchase. We first met with My experience with Colonial Toyota was a great one. There was never no pressure in making the decision to purchase or not purchase. We first met with Ray Jimenez who is so energetic and gregarious in his personality. He took the time to find what we were looking for and explained everything of importance to us about the car. When it appeared there would be a slight problem, he immediately went and brought back Frank Pratts to speak with us. The whole objective was to make sure we would get what we wanted that would be comfortable for us to maintain. Frank spoke to us in terms that made us comfortable and he made statements that he would do everything in his power to see we get the car of our choice; which made us really see that Frank really believed in us. Frank went as far as to say he would help if he could to see that an item on my report may possible get removed. He was very sincere in his deliverance and we couldn't help but believe he would be the man of his words. My husband and I are truly blessed we met a team such as Frank and Ray who really believes in the happiness of the customer with out being pressured. Sincerely Pleased Dorothy Bartlett-Carr More

This is the better way First let me say I hate car buying experiences. Always leaves you thinking you could of negotiated a better price. I thought I would give this no hagg First let me say I hate car buying experiences. Always leaves you thinking you could of negotiated a better price. I thought I would give this no haggle approach a try and I was glad I did. I met with Steve who is a nice friendly change to what I was expecting in a car salesmen. Steve was knowledgeable about the car and was able to answer all my questions. He made the whole process so easy. I felt comfortable buying a car here. It was truly a pleasant experience from start to finish. I never felt pressured to buy the car or any of the extras. It was stress free car buying. After I took the car home Steve followed up with emails and a phone call to make sure I was happy. I would highly recommend colonial Toyota and Steve Purcell to anyone looking for a better way to buy a car. Thank you Steve! More

Changed my mind about Colonial When I purchased my last car from Colonial 15 years ago, the salespeople made me feel so pressured I couldn't even think. I practically ran out of th When I purchased my last car from Colonial 15 years ago, the salespeople made me feel so pressured I couldn't even think. I practically ran out of the dealership so I could make my own decision. This time, Bryan Velez told me about the car I was interested in and answered all of my questions without pressuring me to make an immediate decision. After I did my own research, I came back to the dealership to purchase the car. He was working with another customer so his manager, Frank Pratts, offered to take me on the test drive. It was like working with a friend. The entire experience was pressure-free. I was so comfortable working with both of them that I would recommend them to anyone looking for a car. More

Very efficient and accommodating I am new to the area and wasn't sure what to expect. Frank and Gaby were very helpful throughout the process. They worked around my schedule and mad I am new to the area and wasn't sure what to expect. Frank and Gaby were very helpful throughout the process. They worked around my schedule and made things very smooth while getting me the exact vehicle that we wanted. Their effort and flexibility was very much appreciated. More

Great Experience!! If you're looking for a new car, there's no better experience than coming to Colonial Toyota! Gaby Morales made the entire experience stress free and If you're looking for a new car, there's no better experience than coming to Colonial Toyota! Gaby Morales made the entire experience stress free and I got exactly what I wanted. He took the time to explain everything in detail and helped me get a great deal on a new lease. I love my new car and will definitely go to them again for my future needs! Thanks again! More

Awesome! Last year I was in the market for a newer car as mine was starting to die. The first place I went to the guy was way too pushy and rude. So we came do Last year I was in the market for a newer car as mine was starting to die. The first place I went to the guy was way too pushy and rude. So we came down to Colonial to checkout a couple of used cars. Carlos was very helpful and not one bit pushy. We told him what we could afford and he went over the options with us. I would definitely come back to buy a car here again! Great experience! More