Colonial Toyota in Milford

Colonial Toyota I recently purchased a 2015 Camry XLE from Dan Pagan. He was very knowledgeable and not too pushy. He gave me a price and stuck to it. He was very in I recently purchased a 2015 Camry XLE from Dan Pagan. He was very knowledgeable and not too pushy. He gave me a price and stuck to it. He was very in tune with what I wanted to spend and the car I was looking for, I only wished I had gotten the sun roof. Dan said next time :) I'll definitely see Dan for my next Camry in 2018. More

Above & Beyond After visiting a Toyota dealership in NY, I ended up going with the lease of my new car with Colonial. I dealt with Danny Pagan from beginning to end After visiting a Toyota dealership in NY, I ended up going with the lease of my new car with Colonial. I dealt with Danny Pagan from beginning to end. He was knowledgeable. helpful, and accommodating. This was my first time leasing a car versus financing. Danny explained the process thoroughly and helped me with my options with no pressure. If I ever have a question, I know I call call Danny directly for a quick response. Danny made me feel like family, well taken care of. More

Straight and to the point I have been leasing and financing cars since I was 18. My brother-in-law use to be in the car business locally before moving out of state. Needless I have been leasing and financing cars since I was 18. My brother-in-law use to be in the car business locally before moving out of state. Needless to say I have done all of my car deals with him directly. When he moved out of state I was stuck with the dilemma and fear of being over sold. My brother-in-law recommended me to Colonial. I am so glad he did. The process was a breeze since I knew exactly what I wanted and what my budget was. Bobby and Danny knew my time was limited and valuable and none of it was wasted by him. This alone is enough to bring me back! More

Excellant!!! I went to Colonial Toyota to purchase a new 2015 Prius and dealt with Lorena Vasquez and her supervisor Frank Pratts. They were both very pleasant, kn I went to Colonial Toyota to purchase a new 2015 Prius and dealt with Lorena Vasquez and her supervisor Frank Pratts. They were both very pleasant, knowledgeable, and extremely accommodating!This was the very first time that I've purchased a car without feeling that I'd been lied to or taken advantage of in some way. They have gone out of their way to make sure I'm completely satisfied with my new Prius.....and I am! Everyone that I've dealt with in this dealership has been very pleasant and courteous. I feel that they pride themselves in excellent customer service. More

Great experience Going into the dealership I was not sure what I wanted to buy my family was growing and I needed to get a bigger vehicle asap. I met Chaim Russ and h Going into the dealership I was not sure what I wanted to buy my family was growing and I needed to get a bigger vehicle asap. I met Chaim Russ and he worked with me and my husband find the prefect car! He was great thanks again More

Knowledgable, Above and Beyond, No Pressure, Dan Pagan is a great salesman who made us feel so comfortable throughout the entire process. I have never been to a dealership who recommended to tes Dan Pagan is a great salesman who made us feel so comfortable throughout the entire process. I have never been to a dealership who recommended to test drive other cars to make sure we are truly getting what we really want and need. Dan is not just a salesman but a genuine good-hearted person who really cares about what he does. I am looking forward to working with Dan in the future and DEFINITELY recommending him to my friends and family. More

Visited the rest and found the BEST!!! While never writing a review before, I feel compelled to share the outstanding service I received visiting Colonial Toyota in Milford, CT. Chaim Russ While never writing a review before, I feel compelled to share the outstanding service I received visiting Colonial Toyota in Milford, CT. Chaim Russ delivered exceptional service, to both my wife and I, ending with the purchase of TWO vehicles. Never feeling pressured and full explanations of all services is what this young man provided. Going above and beyond, Russ proved himself to be an sales manager and not a salesMAN! a remarkable difference from other facilities, should you decide to visit others prior. Although purchasing a vehicle can be a daunting and stressful affair, Dan Pagan was able to fully explain and assist in any and all paperwork needed. Both these young men are shining examples as far as how a customer should be respected and treated. Without question, should you find yourself in need of a vehicle, Colonial Toyota should be your number 1 dealer to consider! Thanks guys!! J&C More

5 stars for Judi, but her mgr Dan Pagan gets no more than 2! The only reason I am giving Colonial Toyota a high 3 star review is because Judi Rovinelli was pleasant and courteous, her Manager Dan Pagan on the ot The only reason I am giving Colonial Toyota a high 3 star review is because Judi Rovinelli was pleasant and courteous, her Manager Dan Pagan on the other hand was not. I understand that a dealership needs to sell as many cars as possible in a month but if you are a no haggle dealer then don't haggle especially if you make it a point to mention that several times throughout the process. We where in the market for a new Corolla and Colonial Toyota was the first place we visited at the end of October. We gave it a few weeks and after checking out other dealerships we decided to call Judi Rovinelli at Colonial because we enjoyed our experience with her. After agreeing on a price with Judi we mentioned that we wont be able to come in for at least a week and a half because of our work schedules. Remember this is a no haggle dealer. Judi said that it was fine and it wont be a problem. A few days later Judi called me just to follow up and make sure we are on schedule and on that same day we got another call from her stating that her manager Dan Pagan out of the blue said that if we don't do the deal that day then they will not honor the price we agreed on. What happened with waiting a week and a half and what happened to the no haggle dealership? They mentioned that all the paperwork can be done over the phone and via email but I explained that I was at work and my fiancee (who the car is for) was working at the hospital and doesn't have the time or access to do this but this just fell on Dan Pagan's deaf ears. I told Judi that I am not going to be pressured into buying a car and please keep in mind that Judi was wonderful and she is not the issue here and I feel bad that she couldn't get the sale from us. Because of this I went on truecar.com and found Westchester Toyota with a much better price (few hundred less) and all around real friendly no pressure staff. I told Westchester Toyota that because of our work schedules we wont be able to come back for a week and guess what, no pressure phone calls later on that week to force us to close the deal earlier. We ended up buying the car with Westchester Toyota instead. Again Judi at Colonial Toyota was great and is very courteous and pleasent to deal with but Dan Pagan her Manager is the one who made Colonial lose the sale and we can all thank him for making the deal go sour. If you every go to Colonial Toyota make sure to deal with Judi Rovinelli and be cautious with Dan Pagan. More

New Car Gaby Morales, our salesperson, was very respectful and relaxed even though it was a very busy dat at the dealership. He found me the exact car on my " Gaby Morales, our salesperson, was very respectful and relaxed even though it was a very busy dat at the dealership. He found me the exact car on my "short list" and we took a thorough test drive. Gaby worked in tandem with Frank Pratts, who ran the numbers for us and answered the finance questions; he did so without pressure or any nonsense. When we went back to purchase the car, we noticed a completely different car and felt it better suited for our needs. Frank had no hesitation in reworking numbers and I came back the next afternoon to find it off the showroom floor and ready to drive. Gaby took us for our second test drive, answered all my questions and, upon my decision to purchase that car, he set up my phone/bluetooth system with me. I am thrilled with my new Toyota Camry. This dealer offered great incentives, excellent financing, easy service and professional staff. Having shopped many different makes and models, I can say with confidence you should stop by and test-drive a car at Colonial Toyota. More

"Friendly, attentive and patient" Frank Pratts and Bryan Velez were friendly, attentive and patient with us, not pushy salesmen. They made us feel like family!!! They gave us a competi Frank Pratts and Bryan Velez were friendly, attentive and patient with us, not pushy salesmen. They made us feel like family!!! They gave us a competitive price, and even encouraged us to look at the competition knowing that their price could not be beat and we'd come back and work with them. I highly recommend them. More