Colonial Toyota in Milford

An experience worth the 45 minute drive Buying a car was an extremely stressful experience UNTIL I called Colonial Toyota. I walked out of my local dealership because they paid no attention Buying a car was an extremely stressful experience UNTIL I called Colonial Toyota. I walked out of my local dealership because they paid no attention to what I wanted in a new purchase. I went online and made a call to Colonial Toyota. When Jeff Lewis answered the phone I was pleasantly surprised by a salesman who was interested in what I was looking for and was willing to find it for me. He answered all of my questions and was willing to work to find the car I wanted. My local dealership tried to oversell me with a great deal that never materialized. I was told that in order to take advantage of the 0% promotion, I would have to choose from the few Rav4s that were on the lot. I was also told to put more money down and extend my payments for an extra year in order to bring my payments into line with what I wanted to pay. Unlike my local dealership, Jeff found me the car I wanted at a fair price in line with my original payment guidelines. After talking to Jeff, I took the 45 minute ride and I was glad I did. Frank Pratt, the Sales Manager, greeted me at the door. There was no high pressure salesmanship, just a willingness to make my experience pleasant and successful. Frank explained clearly all of the car's features, as well as the pricing policy and the purchasing procedures. Neither Jeff nor Frank tried to sell me extraneous, pricey additions to the purchase. So far they have delivered on everything they promised. I definitely feel the relationship did not end with the sale. I have had to return to the dealership on occasion to take advantage of the free oil changes promised at time of purchase. Frank and Jeff greeted me and introduced me to the service department managers. I was pleasantly surprised by the shuttle service offered to customers. The whole procedure was extremely professional and the car was ready when promised. So far, my experience would cause me to return to buy other cars in the future and to recommend Colonial Toyota to other interested buyers. More

Great experience. Very quick and easy transition. Tamara was very helpful and dealing with this process. Frank was great to deal with. Very understanding to my needs. They both provided me with a g Tamara was very helpful and dealing with this process. Frank was great to deal with. Very understanding to my needs. They both provided me with a great experience in finding the car I needed and helped me through the process as quickly as possible. Would recommend both in a heart beat. More

Service We have had all the required maintenance on our 2007 Highlander Hybrid performed at Colonial Toyota, where we purchased the car new. The service has We have had all the required maintenance on our 2007 Highlander Hybrid performed at Colonial Toyota, where we purchased the car new. The service has always been great. Roger Malmeth is my service writer and he always go the extra mile to accommodate my schedule. A real straight shooter, i trust him. When I decide to buy another new car it will be form Colonial Toyota in Milford Connecticut. More

Excellent service department. I just purchased the extended maintenance package for my 2014 Prius V. I did this because the service department focuses on the customer and works har I just purchased the extended maintenance package for my 2014 Prius V. I did this because the service department focuses on the customer and works hard to make things right every time. A car is a big expense and you depend on the service department to make sure your car is maintained correctly. I strongly believe that Toyota parts and Toyota service are what I want to keep my vehicle running efficiently and without any problems. I will always take my car to Colonial Toyota because the service is excellent for me and my car. More

A happy Customer! I had such a great experience buying my first car with you, its perfect for me and my family! Very dedicated and hardworking, and did everything in hi I had such a great experience buying my first car with you, its perfect for me and my family! Very dedicated and hardworking, and did everything in his power to make sure i walked out a happy loyal customer! THANK YOU AGAIN! & I look forward to buying with you and your company again one day! More

Excellent I had a great experience with Eric Boehm when I bought my car this Spring. Not only was he very informed about the car and features, he went out of hi I had a great experience with Eric Boehm when I bought my car this Spring. Not only was he very informed about the car and features, he went out of his way to help get my insurance card sent from my insurance company after my agency dropped the ball on getting it to me in time to pick up the car. I would absolutely recommend Eric for anyone looking for a remarkably stress-free car buying experience. More

Great Experience My primary contact was Eric Boehm. He was very patient and thorough and spent a lot of time addressing all my questions and concerns. He gave me a v My primary contact was Eric Boehm. He was very patient and thorough and spent a lot of time addressing all my questions and concerns. He gave me a very high comfort level. More

Feedback Eric was easy to work with. I'd purchase another car from him. This is the third car we've bought from Colonial and will be back again for our next o Eric was easy to work with. I'd purchase another car from him. This is the third car we've bought from Colonial and will be back again for our next one More

Friendly and helpful I've been dealing with colonial Toyota for 3 years now and the staff is always very friendly and always helpful. I just got into a new lease and Frank I've been dealing with colonial Toyota for 3 years now and the staff is always very friendly and always helpful. I just got into a new lease and Frank Pratts helped us with the new lease process. He is very trustworthy and wants to get you the best deal he can. He helped with everything we asked and got us exactly what we were looking for within our budget. Thanks so much Frank & the rest of the Colonial Toyota staff! More

Quick and easy My wife found a Toyota Rav4 on Colonial's website that she was interested in to replace her current 2005 Rav4. I called up and spoke with Nichole (Am My wife found a Toyota Rav4 on Colonial's website that she was interested in to replace her current 2005 Rav4. I called up and spoke with Nichole (Amena) and asked if the vehicle was still available. She informed me that it was. We both liked it and I told her that my wife had found the car on their website. She took me and my son out for a test drive, printed out the information from the website, reviewed it with informed me of some of the protection packages and we filled out the paperwork. Buying a car should always be this easy. I will definitely go back here when I am ready for a car of my own. Thank you very much Nichole!! More