Colonial Toyota in Milford

I am extremely disappointed in the service department and I will not be going back to this dealership. I spent all day there and one of the tasks couldn't even be performed. I was supposed to receive an oil I will not be going back to this dealership. I spent all day there and one of the tasks couldn't even be performed. I was supposed to receive an oil change, tire alignment, and rotation, but they couldn't even get the tires off so the rotation wasn't performed and I never received the print out for the alignment so I don't even know if that was done at all either. I wasn't told there was a line in front of me for the alignment device until after the fact, otherwise I would have requested to reschedule for a different day. I went in at 11:40 and didn't leave until 6:40 - all told I should have only been there for a few hours tops, not 7 hours. I had to miss picking up my daughter from daycare because of it. Fortunately my wife was able to leave work early, but suppose she wasn't? That was completely unacceptable and one of the worst experiences I have ever had. More

On my dad’s birthday got an amazing car and had an amazing experience with Sayed. Definitely recommend to anyone who’s looking to buy a new car. amazing experience with Sayed. Definitely recommend to anyone who’s looking to buy a new car. More

Absolutely the best service received. Everyone is incredibly welcoming and do everything possible to see you get your dream car 🙌🏼 Everyone is incredibly welcoming and do everything possible to see you get your dream car 🙌🏼 More

Eddie and Christian where amazing we’ve dealt with west port Toyota but by far colonial Toyota and Eddie and Christian where the best we appreciate how attentive they were and how professional thanks agai port Toyota but by far colonial Toyota and Eddie and Christian where the best we appreciate how attentive they were and how professional thanks again guys highly recommended colonial Toyota over any other dealership More

I recently had the pleasure of purchasing a Toyota 2023 Camry LE AWD from Colonial Toyota in Milford, and I must say it was an exceptional experience from start to finish. From the moment I stepped into th Camry LE AWD from Colonial Toyota in Milford, and I must say it was an exceptional experience from start to finish. From the moment I stepped into the dealership, I was greeted warmly and felt valued as a customer. My sales agent, Crespo, truly went above and beyond to ensure that I found the perfect vehicle to suit my needs. He was incredibly knowledgeable about the Toyota lineup and took the time to understand my preferences and requirements. Crespo patiently answered all of my questions and provided valuable insights into the features and capabilities of the Camry LE AWD. What impressed me most about Crespo was his professionalism and genuine desire to help. He wasn't just focused on making a sale; he was genuinely invested in ensuring that I made the right decision for myself. He guided me through the entire purchasing process with ease, making sure I understood each step along the way. Moreover, Crespo's friendly demeanor and positive attitude made the entire experience enjoyable. He was courteous, attentive, and always willing to go the extra mile to ensure my satisfaction. His dedication to customer service truly sets him apart. In addition to the outstanding service provided by Crespo, I was also impressed by the overall atmosphere of Colonial Toyota. The dealership was clean, organized, and had a wide selection of vehicles to choose from. The staff were friendly and welcoming, creating a welcoming environment for customers. Overall, my experience at Colonial Toyota in Milford was nothing short of excellent. Thanks to Crespo's expertise and dedication, I drove away in my dream car feeling confident and satisfied with my purchase. I would highly recommend Colonial Toyota to anyone in the market for a new vehicle, and I'll definitely be returning for any future automotive needs. Thank you, Crespo, and the entire Colonial Toyota team, for a fantastic buying experience! More

We had a wonderful experience at Colonial Toyota, and especially working with Chris. This was our first time leasing electric vehicle. He was unbelievably kind and patient with us as he explained all the especially working with Chris. This was our first time leasing electric vehicle. He was unbelievably kind and patient with us as he explained all the new features. We would need to be aware of. He was absolutely wonderful to work with and we would recommend Chris and Colonial Toyota to all those looking for a new car. More

I just had a post-sale discussion with Hilary and her manager. They were straightforward and confirmed that I got the best deal possible. manager. They were straightforward and confirmed that I got the best deal possible. More

Steven Fabre was a pleasure to work with. Very informative on the test drive and was very helpful in working with me on my price constraints. Overall the dealership was very nice with a great Very informative on the test drive and was very helpful in working with me on my price constraints. Overall the dealership was very nice with a great selection of cars and friendly staff. Would definitely recommend Colonial Toyota and Steven to anyone looking for a car! More

I’ve been working with Kennia DeSousa to purchase my new truck. She’s very knowledgeable and helpful with making my decision on what to get to fit my needs. She has always gotten back to me with any questio truck. She’s very knowledgeable and helpful with making my decision on what to get to fit my needs. She has always gotten back to me with any questions and made me feel like family. I look forward to continuing working with her in the future. More

my experience to james dixon was excellent so patience & friendly. Gratitude to all staff of colonial toyota friendly. Gratitude to all staff of colonial toyota More