Colonial Toyota in Milford

Keith made it very easy for us to buy the exact car that we wanted. He is low key- no pressure or impatience. He guided us al the way through the purchase process even going so far as to transferring the ch we wanted. He is low key- no pressure or impatience. He guided us al the way through the purchase process even going so far as to transferring the child car seat from our old car to the new one. He is the perfect combination of friendliness and professionalism. The whole team at Colonial is first rate. I will buy from them again. More

Keith is very good at what he does best in the game. More

Eric Hernandez in sales told me they had a particular car and color in stock. He then said "I will hide it for you". As I was driving the 45 minutes there, I get a text asking "how set are you on the c and color in stock. He then said "I will hide it for you". As I was driving the 45 minutes there, I get a text asking "how set are you on the color?" I asked "Please tell me if you have the color so I don't waste my time" No response. I respond "The color is very important, and is the only reason I'm driving down there" again, no response. When I get there he makes me wait another 30 minutes while he finishes up with another customer. As I'm waiting I walk around the entire place, look all over and in every area, I don't see the car Finally he has someone else come over and say "I'm sorry, that color sold 5 minutes ago, can I show you other colors?" TLDR: Eric Hernandez told me they had a particular car, wasted a total of 2 hours,, was told the car was just sold. 0/10 Slimy sales person. More

Keith was very pleasant to work with. He thoroughly explained the vehicle to us and had answers for all of our questions. On the financial side of it, he was no nonsense, right to the point, answered explained the vehicle to us and had answers for all of our questions. On the financial side of it, he was no nonsense, right to the point, answered any questions I had, and facilitated a very smooth transaction. I greatly appreciate that he kept the conversation in terms of OTD numbers, which is what I had originally asked him for. 10/10 experience. More

Keith is aweseome! What a rockstar! he was able to get me the car I have been searching for months. right model, right color. We continue to go with him every time we need a new car. the car I have been searching for months. right model, right color. We continue to go with him every time we need a new car. More

Keith was great! We knew what we wanted going into it and he quickly found us a vehicle with the features we were looking for and at a great price. We never felt pressured to get something bigger than what w he quickly found us a vehicle with the features we were looking for and at a great price. We never felt pressured to get something bigger than what we needed. He was transparent and we were able to close the deal quickly. We will definitely be back for our next vehicle. More

Shawn and the entire staff at Colonial Toyota was amazing to work with! They made it a great experience! Shawn went out of his way to find the right CH-R. Would recommend them to anyone looking for great ser to work with! They made it a great experience! Shawn went out of his way to find the right CH-R. Would recommend them to anyone looking for great service, great price and great vehicle! More

We have had excellent experiences at this dealership and with Keith. He is prompt and we will be back soon for our next purchase in a few months. with Keith. He is prompt and we will be back soon for our next purchase in a few months. More

Sales department is friendly and we'll attended, but fast to turn you away to the sales rep working with you at the sign of any concerns. They sell a car with tabacco and soda spilled on the visor, front and to turn you away to the sales rep working with you at the sign of any concerns. They sell a car with tabacco and soda spilled on the visor, front and back console. Give them 3 chances. Still took the car but, all 3 times the service department, couldnt even handle a cleaning job, I'm assuming detailing has gotten major cuts, (no excuses for selling defective and poor goods) a cover for the center console is missing, they didn't even showed no empaty to correct this. Now Toyota, did a horrible disservice with the interactive console. Their was no reason to create a poorly ran program that has a hard time processing, it's disappointing to see this from a car giant, steering wheel shakes at higher MPH, the car cruise on 2rpm constantly, and it goes up to 5-9rmp to speed up, last time it was in to correct the concern it got 2 new tires.(more like a bandage) I'll be second owner at 30,000 miles to get new tires, how bad was this car abused I wonder, and bought it for full price next to a brand new one, to be forsaken, this delear ship has no concern for the automotive industry, might as well be a lemon, I would post pictures but it won't let me Best regards More

We were very happy with our experience at Colonial Toyota. Sean Ruff was a very knowledgeable and courteous sales rep. We wish to thank him for his patience in working with us. Would recommend him to Toyota. Sean Ruff was a very knowledgeable and courteous sales rep. We wish to thank him for his patience in working with us. Would recommend him to family and friends. More