Colonial Subaru

Amazing This is my third Subarub I have bought here. Erwin is amazing and worked through my issue and was able to get my my new Impreza with the help of Jose This is my third Subarub I have bought here. Erwin is amazing and worked through my issue and was able to get my my new Impreza with the help of Jose. I will always keep coming back, customer service is exceptional! More

First used car is a Subaru! Carlo was my sales rep, Nick the finance guru, Nathan the electronics wizard and Erwin was our past salesperson. The four of you were very professiona Carlo was my sales rep, Nick the finance guru, Nathan the electronics wizard and Erwin was our past salesperson. The four of you were very professional and extremely understanding about my current situation and certainly complimented each other well. I had interesting conversations with all of you. It was actually enjoyable. I couldn't have asked for a better group of guys. Love the Outback! Wishing all of you our very best of luck. More

Outstanding! Carlo was my sales rep. I couldn’t ask for better . Solid professional with a great personality. Colonial Subaru, paid heed to my every need. Great ca Carlo was my sales rep. I couldn’t ask for better . Solid professional with a great personality. Colonial Subaru, paid heed to my every need. Great car , great price , great people ! More

My 1st Subaru Jose at Colonial Subaru was awesome! No pressure, listened to what we wanted and did his best to make it happen. The day we picked up the car everyone Jose at Colonial Subaru was awesome! No pressure, listened to what we wanted and did his best to make it happen. The day we picked up the car everyone involved made it an easy pleasant experience, From Nathan who explained everything about the car to Jim the Finance guy that wraps up the deal everyone was great. I recommend this dealership 100%. More

Best car buying experience This dealership is the best place to buy a Subaru in Connecticut. My wife and I went to Colonial Subaru after an awful experience at another Subaru de This dealership is the best place to buy a Subaru in Connecticut. My wife and I went to Colonial Subaru after an awful experience at another Subaru dealership in Milford. We sat down with Ron and told him what we were looking for. Ron was very knowledgeable, friendly, honest and helpful. Within 20 minutes we were test driving our black 2019 Impreza. When we came to pick up our car a few days later, Ron made sure we were satisfied with everything. Make sure you see Ron before buying a Subaru. More

Went well until the end I’ve recently purchased a brand new vehicle from Colonial Subaru. When walking into the dealership I was treated by Peter. Very nice gentleman and kno I’ve recently purchased a brand new vehicle from Colonial Subaru. When walking into the dealership I was treated by Peter. Very nice gentleman and knowledgeable. When I told him what I was looking for as well as my price range he immediately was seeking out the bigger price options. He was persistent that I buy the bigger model with all the bells and whistles. I declined and chose a different car. So at this point everything was going really well. Upon being contacted or updated on the status of paperwork and the car, Peter never seemed to be available, and if he called and I missed the call and tried to call back two minutes later he wasn’t available. Countless voicemails were left but 4-5 days later I received a call back. Now I understand people are busy, so I thought nothing of it. When he returned the call he told me when to come in. We arranged around 1:00 pm. Upon showing up at 12:50 PM. Peter was no where to be found. The receptionist was very nice and kept paging Peter. It was to my surprise when Peter emerged from the back room with his lunch box and told me he was taking his lunch now someone else will help me. So thirty minutes later I am finally greeted by the finance manager. We went over paperwork. When Peter returned he pulled up the car and had the tech assistant show me how to work everything. When going back in to finalize everything Peter was disinterested in talking and made it look like I was wasting his time. Was on his phone texting rather than interacting with the customer. I felt like once they had my money I was worthless. Upon agreeing to free service for the first 20,000 miles because it was a brand new car I was really sold on buying brand new rather than a pre owned if I got free service up front. So when leaving I asked Peter how to set the service dates up. He rolled his eyes and informed me that I never got any service packages. I told him I’m aware, you told me with buying a brand new car that you’d get free service up to 20,000 miles. He said that he would ask his manager and give me a call. This was over a week ago and I have not heard anything back. When I call I can never seem to get through to Peter or anyone. I had a great experience find a car and test driving. But closing the deal and picking up my car left a bad taste in my mouth. I don’t think I would recommend the dealership due to how I was treated at the end. It’s a shame, good location and selection but the employees or at least the ones I’ve dealt with are very unprofessional and do not make you feel valued at all. More

Great Service, Great Car I ask many questions when buying a, car and I must be treated fairly. Dan Holuba, my sales consultant at Colonial Subaru in Danbury, listened very I ask many questions when buying a, car and I must be treated fairly. Dan Holuba, my sales consultant at Colonial Subaru in Danbury, listened very well, and was very patient with me over 3-4 meetings before I recently purchased a new Subaru Imprezza. Mr. Holuba is, quite simply, the best, as is Colonial Subaru. More

Service experiance I received excellent service from the company and Daniel was very helpful in explaining and answering all the questions I had regarding my new car, I received excellent service from the company and Daniel was very helpful in explaining and answering all the questions I had regarding my new car, More

All you could ask for in a dealer When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports for When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti’s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April’s colleagues were equally friendly — even to our dog when he came with me! — and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too. More

Buying a Crosstrek This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars. More