Colonial Subaru
Danbury, CT
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Great Fast and Easy Service Coming to this dealership where I had a situation going on between another dealership my salesman Carlo was very understanding of my situation and was Coming to this dealership where I had a situation going on between another dealership my salesman Carlo was very understanding of my situation and was able to sell me the exact car I wanted on the lot. I waited no time at all working with Carlo, the process was painless, and he really did what he could to get me into this car. Also Kayla in Finance was very outgoing and helped the process go along as smoothly as it did. I appreciate the service and how I was able to communicate with everyone, my experience really couldn’t have gone any better, Colonial Subaru got me into a new Subaru the next day! More
Sales and service. This is my 4th Subaru . I do all of my service here and the service dept. is great. Peter Riccio my salesman is wonderful. He listens to what you need This is my 4th Subaru . I do all of my service here and the service dept. is great. Peter Riccio my salesman is wonderful. He listens to what you need and can afford. Jim in the Finance dept. is very knowledgeable and helpful. More
Great, no pressure dealership experience Colonial Subaru's dedicated and dependable staff made my second car leasing experience truly enjoyable. They really took the time to explain the diffe Colonial Subaru's dedicated and dependable staff made my second car leasing experience truly enjoyable. They really took the time to explain the different leasing options and made sure I was comfortable with everything. They were extremely professional and patient from the moment I walked in the door until I drove off the lot with my new Subaru! More
My best dealership experience! I wanted to take the time to express my sincere thanks and gratitude to the Colonial Subaru. As someone who works in quality assurance /regulatory co I wanted to take the time to express my sincere thanks and gratitude to the Colonial Subaru. As someone who works in quality assurance /regulatory compliance I stress customer service in all walks of life and interaction. My experience at this dealership and with the named individuals below was exceptional. I highly recommend any potential buyer to visit and give their business to Colonial. I had some preliminary phone conversations regarding a vehicle I was interested in and found via autortrader.com. Upon visiting the dealership, between arrival and driving off with the vehicle, it took me two (2) hours. More
Amazing service Ron S. And the rest of the staff at Subaru are a group of friendly and dedicated individuals. They give a lot of information about whatever car you’re Ron S. And the rest of the staff at Subaru are a group of friendly and dedicated individuals. They give a lot of information about whatever car you’re interested in and find a way to make you walk out of the dealership as a happy client. Would highly recommend them to anyone looking for a new car! More
Easy, stress free and pleasurable experience! Carlo made my experience purchasing my new Outback at Colonial Subaru easy, stress free and an absolute pleasure! So glad I decided on a Subaru! Carlo made my experience purchasing my new Outback at Colonial Subaru easy, stress free and an absolute pleasure! So glad I decided on a Subaru! More
Trade in I originally needed to get some work done on my 2014 Legacy that had 99000 miles on it. I inquired about getting an extended warranty since mine was a I originally needed to get some work done on my 2014 Legacy that had 99000 miles on it. I inquired about getting an extended warranty since mine was about to expire. After speaking to Kayla, she said that she really wouldn't recommend getting an extension since it would be very expensive, but instead asked me if I was interested in trading mine. I said as long as my payment were reasonable i would consider it. She introduced me to Carl who showed me the car, which I eventually purchased well within my price range. I've had the car for about a month and I love it. Carlo and Kayla were very professional and I would definitely recommend them More
2019 WRX They staff at colonial Subaru was great! . I worked with Lilly and Kayla to get good deal on the car I wanted also with a payment I could afford . Bot They staff at colonial Subaru was great! . I worked with Lilly and Kayla to get good deal on the car I wanted also with a payment I could afford . Both ladies were awesome to work with very friendly and approachable . Love my experience here ! More
Pain Free! I recently was in an accident and my leased 2018 Subaru Impreza wagon was a total loss with 7,000 miles on it. I went back to Colonial Subaru and dea I recently was in an accident and my leased 2018 Subaru Impreza wagon was a total loss with 7,000 miles on it. I went back to Colonial Subaru and dealt with Carlo Colombo. I explained the situation and told him I might want to upgrade to the Crosstrek but would like to keep the down payment and lease payments about the same as with the Impreza. He was extremely understanding of the situation, and while the payment went up slightly ($40/month) because it was a 2019 model as well as an upgrade, the down payment was the same as with the Impreza, so I opted for the Crosstrek. Carlo kept me informed every step of the way, if he was unsure of any question I asked he double checked for the answer. All in all, and despite the loss of a car with only 7,000 miles on it, this was a very smooth transaction in large part due to Carlo and his willingness to work with me. I never once thought I was being taken advantage of, and I can't thank Carol or Colonial Subaru enough! More
Sales Carlo was our sales rep. He is professional,polite and an outstanding sales rep. He made our experience a delight !!. We couldn't have asked for a b Carlo was our sales rep. He is professional,polite and an outstanding sales rep. He made our experience a delight !!. We couldn't have asked for a better sales rep. with a wonderful personality.. More