Colonial Subaru
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 602 reviews
Excellent Purchase Experience Colonial Subaru created a low pressure, helpful environment for our Outback purchase. Drew Furtado let us spend time driving the car and provided us Colonial Subaru created a low pressure, helpful environment for our Outback purchase. Drew Furtado let us spend time driving the car and provided us with helpful advice as we were deciding what options we wanted. At no time did we feel that he was trying to "sell" us a car. Rather he was helping us "buy" the right car for us. We would definitely return to Colonial and Drew again. More
Great Experience I just started a new lease on my 5th Subaru and I couldn't be more pleased with the service at Colonial. Everyone at the dealership makes the process I just started a new lease on my 5th Subaru and I couldn't be more pleased with the service at Colonial. Everyone at the dealership makes the process as smooth as possible and my sales person, Joe D. is a class act. I was in and out in under an hour with full understanding of the deal and the car. Couldn't have gone better! More
Easy experience I bought a used Impreza from Colonial. Christer Cambriello helped me out. He handed me the keys and let me take the car for a spin. No hard sell and w I bought a used Impreza from Colonial. Christer Cambriello helped me out. He handed me the keys and let me take the car for a spin. No hard sell and when I decided to buy the process was quick, easy, and painless. More
Why go anywhere else? Our first step in buying a used Subaru Outback was talking to George at Colonial. He introduced us to Dan who was knowledgeable, easy to work with an Our first step in buying a used Subaru Outback was talking to George at Colonial. He introduced us to Dan who was knowledgeable, easy to work with and took care of everything start to finish. This is why Colonial Subaru will continue to be our preferred dealership. More
Great experience for a first time buyer! Very friendly service and a very hassle free experience! Everything was clear and concise and they were able to get me the price I wanted. Made my lif Very friendly service and a very hassle free experience! Everything was clear and concise and they were able to get me the price I wanted. Made my life much easier as a first time buyer :) More
Legacy I found Joe easy to work with and once we purchased the car Ryan was wonderful about going through all of the car's features. I found Joe easy to work with and once we purchased the car Ryan was wonderful about going through all of the car's features. More
Great Dealer Just picked up new 2016 Outback. Could not have been more pleased. 2nd vehicle purchased from this dealer; service department (9 year history with t Just picked up new 2016 Outback. Could not have been more pleased. 2nd vehicle purchased from this dealer; service department (9 year history with them) has also always been excellent. New facility is First Rate. Dan Holuba was great throughout the entire process, entire staff was always very accommodating. Definitely a go-to Dealer. More
Fantastic Experience Colonial Subaru made my trade-in a painless experience and exceeded all expectations to meet my needs. I could not be happier with my new car and woul Colonial Subaru made my trade-in a painless experience and exceeded all expectations to meet my needs. I could not be happier with my new car and would definitely recommend the dealership to anyone considering a Subaru. More
Outstanding focus on customer service, not the sale only. During my first visit which was a walk-around and a look at the Outback, Forester and CrossTrek, I was never followed by a sales person. Finally, Ms. During my first visit which was a walk-around and a look at the Outback, Forester and CrossTrek, I was never followed by a sales person. Finally, Ms. Harrsch saw me looking extensively at the Outback and opening the rear tailgate and asked if she could answer any questions. From that moment in March to late April, when my wife came to look at the Outback, we were not contacted or pressured in any way. Angie was very patient with my wife, this is her car, and her many questions. We test-drove the 3.6R Limited and the 2.5i Limited to gauge the horsepower difference between the two cars. Angie was always available to answer any questions or be available for another visit to the dealership. We had a relatively smooth negotiation over the price of the vehicle with its few add-ons. The deal was concluded in mid-May, about 3 weeks after my wife's initial look at and test drive. When we "picked up" the car, Ryan was superbly helpful in explaining, very patiently, about every button, dial, and setting in the Starlink system. He would look at us and realize that we had a puzzled look on our faces; so, he would back up and review what he had said and then ask if we were OK to move on. He was willing to take as much time as we wanted to be comfortable with the operational details of the car and also the electronic details. He is not a part of the sales team but is available to the sales team to help a buyer with the new car. What a fabulous resource for Colonial Subaru to have to educate the new owners about their car. More
Excellent new buying process I'm always intimidated when I have to look for a new car. The sales guy, Dan H was very kind and not at all pushy. He educated me on the process too I'm always intimidated when I have to look for a new car. The sales guy, Dan H was very kind and not at all pushy. He educated me on the process too More