Colonial Subaru

They made it right! Although there was an error with the vehicle ordered, they made amends with an alternate vehicle at a competitive price. I would definitely shop here Although there was an error with the vehicle ordered, they made amends with an alternate vehicle at a competitive price. I would definitely shop here again. More

Thoughtful Professionalism at Colonial Subaru My sales (internet) professional, Christer Cambriello, was thorough, thoughtful, friendly, straightforward, honest, knowledgeable, and clearly has an My sales (internet) professional, Christer Cambriello, was thorough, thoughtful, friendly, straightforward, honest, knowledgeable, and clearly has an in-depth understanding of everything involved in the vehicle purchase process. The dealership overall is courteous, hospitable, attractively arranged, clean and friendly. The finance people are efficient. There is no lag time. The dealership is well integrated for efficient service. Christer Cambriello made sure that I received a detailed orientation to the new vehicle. More

Outstanding customer service I was highly recommended to see Joe Oliveri after hearing nothing but great things about him. He by far exceeded my expections. When it comes to sales I was highly recommended to see Joe Oliveri after hearing nothing but great things about him. He by far exceeded my expections. When it comes to sales, I always rather deal with someone who I feel more comfortable with as oppose to your typical salesperson who is usually overly aggressive and just trying to get the best deal for themselves. Joe was very knowledgeable and understanding of my needs. He was able to give me some great options that were exactly in the price range I asked for. This was by far the most enjoyable experience I ever had at a car dealership and I walked out a very happy customer. I would most definitely recommened Joe to any customer who is looking for an honest and knowledgeable salesperson who will make there car shopping experience easier then ever! More

friendly, courteous, attentive, efficient everyone was attentive, my car needs were met, financing quick, smooth, excellent, courteous service Dan Holuba was great and worked quickly and eff everyone was attentive, my car needs were met, financing quick, smooth, excellent, courteous service Dan Holuba was great and worked quickly and efficiently to make sure I got the car I wanted and needed. An all around excellent buying experience! More

smooth transition to new lease we have leased a 2014 subaru outback and just leased 2016 outback .. colonial subaru of danbury very helpful, excellent service.. very pleased with we have leased a 2014 subaru outback and just leased 2016 outback .. colonial subaru of danbury very helpful, excellent service.. very pleased with transition .. highly recommend More

Great cars; need more transparency and accuracy In a world that is moving ever faster into the digital age where transparency is the watchword, my experience in trying to lease an Impreza 5-door sti In a world that is moving ever faster into the digital age where transparency is the watchword, my experience in trying to lease an Impreza 5-door still had 'old world' qualities of "come on in and we'll talk". Once we settled on the make and model, my wife and I shopped for price. Colonial made a terrific offer (we thought) based on the terms we required, but some of the language in our email exchanges suggested they were either not paying attention, or they were preserving the right to 'change the deal' by using a slightly different interpretation. (We wanted a 'drive off' price, given a fixed amount of cash brought to the dealer; they kept recharacterizing the offer as a 'downpayment'. There's a big difference, as taxes and fees come after/outside any money paid as a downpayment.) Their quote held... until it didn't. April's sales manager wrote back claiming there was 'just a mistake, plain and simple', and that we were nowhere near an actual offer (to suggest this was a bait and switch). Funny, didn't feel that way to me. In contrast, Subaru of Stamford was straight up: you bring in this amount, you drive away with the car and this is your monthly. I won't pretend to know where the responsibility for this "plain and simple' mistake lies; but after multiple email exchanges, I can't help but think it should have stopped earlier. More

Best car buying experience I have ever had. I found my 2013 WRX online and April promptly contacted me. She was very friendly and easy to work with, we even texted about most of the details whic I found my 2013 WRX online and April promptly contacted me. She was very friendly and easy to work with, we even texted about most of the details which is my preferred method of contacted. On the first test drive she came with me and was very knowledgable on the vehicle. She was no pressure and let me take some time to think about it. I will absolutely go back for my next car purchase. 10/10 More

Starting Over After being with the same Subaru salesman in Brewster for 17 years, I found myself without him as he had left the dealership. Then when promises to st After being with the same Subaru salesman in Brewster for 17 years, I found myself without him as he had left the dealership. Then when promises to step-up and help me here with someone new didn't come to fruition, I decided to try Colonial Subaru. I must say that it was an enlightening experience making me realize that leaving my old dealership was perhaps meant to be. I spent a lot of time with the manager(George Samaha), before finally getting a new lease from Drew Furtado. Both continued to make feel like I had made the right decision to get my 5th Subaru from Colonial, with each of them making sure that I got just what I was looking for and making the whole process and easy and pleasant experience. More

No stress experience, helpful and knowledgeable salesperson. I walked in to look at used cars and was made to feel welcome and valued as a customer. There was no pressure to buy but I got all my questions answe I walked in to look at used cars and was made to feel welcome and valued as a customer. There was no pressure to buy but I got all my questions answered and learned a lot about my options. I drove several cars that first day and after checking out some other dealerships, came back to Colonial to buy my car. I got honest, useful information from Drew Furtado, the salesperson and was very happy with the whole process More

INCREDIBLE JOURNEY Stopped by Danbury Subaru Saturday to look at the 2016 Forester Models. Met Dan and told him we wanted to think about it. On the way home we decided Stopped by Danbury Subaru Saturday to look at the 2016 Forester Models. Met Dan and told him we wanted to think about it. On the way home we decided that we wanted to purchase the floor model so we called Dan and put a down payment over the phone. Went back Sunday and Dan explained everything so thoroughly. Took all the necessary information and we were told we could pick up our new Subaru the next day - Monday!!! Still can't believe how smooth the transaction was. This was our first vehicle purchase in 20 years and we were dreading the process. How surprised we were. Dan was so patient and knowledgeable. He answered all our questions and more. We give him a rating of "10". Thankyou Dan for your kindness and understanding! This was an incredible journey!! Paulette & Tony Harcourt More