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Colonial Subaru

Danbury, CT

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602 Reviews

89 Newtown Rd

Danbury, CT

06810

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Showing 602 reviews

February 18, 2017

Smooth Transaction! A very smooth transaction with Mike. Called him with a price, minimal haggle, in the end, we both walked away with a fair deal. No high pressure sales More

by whojdysz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cunniff
Feb 20, 2017 -

Colonial Subaru responded

We strive to achieve maximum Customer Satisfaction with each and every person that visits our dealership. We take great care to provide comprehensive sales tools to all our employees, in an effort to meet client expectations. We regret that we are not always able to satisfy everyone, no matter how hard we try. We relish overcoming all reasonable obstacles. We work very hard at maintaining an exemplary reputation, which nearly 100% of our client reviews demonstrate & detail. We believe that will clearly avail itself to the public when they use this forum to better get to know us before visiting. We invite you to find us on the web at (colonialsubaruct.com)

February 01, 2017

Happy repeat customer It was a pleasure working with Christer Cambriello. He gave us a fair deal on our Legacy, answered all our questions, and spent extra time after-hour More

by Tannor2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christer Cambriello, Nick Forese, Art Azzarito
January 28, 2017

Exceptional Customer Service! A++ I recently leased a 2017 Impreza and worked with Joe. Can't say enough about what a great experience it was at Colonial. He was extremely helpful and More

by ils1527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe D'ercole
January 28, 2017

Amazing Experience Drew Furtado was very helpful throughout the whole purchasing process of my Subaru Forester. I highly recommend him to anyone interested in getting a More

by Deborah B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Furtado
January 26, 2017

3rd purchase This is the third time buying/leasing a Subaru through Colonial. Purchased 2 leased 1. It was a smooth easy process every time. They are helpful and n More

by Dmw24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christer Cambriello, Nick Forese
January 20, 2017

Professionalism and Customer Service!! This summer I was searching for a used Subaru. Inventory was nonexistent in NYC. I visited more than a few dealers in CT. No one came close to C More

by brooklynbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Furtado
January 18, 2017

Helpful and Fair John Lazzari was helpful, pleasant, and thorough. He helped with selection without making you feel pressured or oversold. The whole process was as p More

by skier
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lazzari, Jim Meehan
January 09, 2017

Terrible response .overpriced Contacted inter net for subaru crosswalk 3.6 with touring trim Showed 2 available When in fact they were sold . Internet manager told me once I en More

by Bruce t. loewy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christer.
Feb 20, 2017 -

Colonial Subaru responded

We strive to achieve maximum Customer Satisfaction with each and every person that visits our dealership. We take great care to provide comprehensive sales tools to all our employees, in an effort to meet client expectations, especially with the complexities associated with cloud based communications. It is often difficult to contextually traverse that landscape. We regret that we are not always able to satisfy everyone, no matter how hard we try. We relish overcoming all reasonable obstacles. We work very hard at maintaining an exemplary reputation, which nearly 100% of our client reviews demonstrate & detail. We believe that will clearly avail itself to the public when they use this forum to better get to know us before visiting. We invite you to find us on the web at (colonialsubaruct.com)

January 07, 2017

Lease and Purchase Jim did an excellent job transitioning me from a lease to purchase with a vehicle that was perfect for my needs and budget. He met with me several tim More

by Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erwin Carranza, Jim Wright
January 06, 2017

Recent purchase of an Outback I met Christer over the phone after I had a less than satisfying experience at another dealer...and consulted TrueCar to see if I was getting the best More

by Bob06883
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erwin Carranza, Christer Cambriello
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