Colonial Subaru
Danbury, CT
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Smooth Transaction! A very smooth transaction with Mike. Called him with a price, minimal haggle, in the end, we both walked away with a fair deal. No high pressure sales A very smooth transaction with Mike. Called him with a price, minimal haggle, in the end, we both walked away with a fair deal. No high pressure sales tactics, no hidden fees, overall happy with the purchase. More
Happy repeat customer It was a pleasure working with Christer Cambriello. He gave us a fair deal on our Legacy, answered all our questions, and spent extra time after-hour It was a pleasure working with Christer Cambriello. He gave us a fair deal on our Legacy, answered all our questions, and spent extra time after-hours giving a thorough demonstration of all the main features of the vehicle. Highly recommended. Nick Forese - also very helpful and patient setting up our financing. More
Exceptional Customer Service! A++ I recently leased a 2017 Impreza and worked with Joe. Can't say enough about what a great experience it was at Colonial. He was extremely helpful and I recently leased a 2017 Impreza and worked with Joe. Can't say enough about what a great experience it was at Colonial. He was extremely helpful and fair and went above and beyond. No hassle, no bait and switch. They've got a great showroom as well. Anyone in the market for a new Subaru, ask for Joe. More
Amazing Experience Drew Furtado was very helpful throughout the whole purchasing process of my Subaru Forester. I highly recommend him to anyone interested in getting a Drew Furtado was very helpful throughout the whole purchasing process of my Subaru Forester. I highly recommend him to anyone interested in getting an honest, helpful car purchase. Thank you for all that you did in explaining all aspects of my Forester! More
3rd purchase This is the third time buying/leasing a Subaru through Colonial. Purchased 2 leased 1. It was a smooth easy process every time. They are helpful and n This is the third time buying/leasing a Subaru through Colonial. Purchased 2 leased 1. It was a smooth easy process every time. They are helpful and not pushy. More
Professionalism and Customer Service!! This summer I was searching for a used Subaru. Inventory was nonexistent in NYC. I visited more than a few dealers in CT. No one came close to C This summer I was searching for a used Subaru. Inventory was nonexistent in NYC. I visited more than a few dealers in CT. No one came close to Colonial Subaru in terms of inventory and choice. This in and of itself is a reason one should start their search at Colonial. However, this was not the highlight of my experience at Colonial nor is it the reason I why go back. The reason why I give Colonial five stars is due to customer service and in particular the customer service from Drew Furtado. Drew was the consummate professional. Knowledgeable and courteous. he made the buy experience seamless. In particular, the follow up customer service was extraordinary. I was extremely pleased with by Colonia Subaru experience and would recommend with no hesitation. More
Helpful and Fair John Lazzari was helpful, pleasant, and thorough. He helped with selection without making you feel pressured or oversold. The whole process was as p John Lazzari was helpful, pleasant, and thorough. He helped with selection without making you feel pressured or oversold. The whole process was as painless as car buying can be. More
Terrible response .overpriced Contacted inter net for subaru crosswalk 3.6 with touring trim Showed 2 available When in fact they were sold . Internet manager told me once I en Contacted inter net for subaru crosswalk 3.6 with touring trim Showed 2 available When in fact they were sold . Internet manager told me once I enquired We don't discount the 3.6 touring . Rude as could be . Left 3 voice mails for sales person April Apologized . Deal went no where. I went elsewhere Found a deal for same car for 3 grand less . Not my kind of people. Buyer beware . More
Lease and Purchase Jim did an excellent job transitioning me from a lease to purchase with a vehicle that was perfect for my needs and budget. He met with me several tim Jim did an excellent job transitioning me from a lease to purchase with a vehicle that was perfect for my needs and budget. He met with me several times, reviewed various options, and made the experience hassle-free. Erwin clearly explained the financing. More
Recent purchase of an Outback I met Christer over the phone after I had a less than satisfying experience at another dealer...and consulted TrueCar to see if I was getting the best I met Christer over the phone after I had a less than satisfying experience at another dealer...and consulted TrueCar to see if I was getting the best deal...which I was not. Christer was straight and no nonsense. We had a frank and open conversation, got what I needed (which in all honesty was not what I wanted when I first talked to him) and got it at a great price. Did not feel pressured, did not feel like I was talked down to...an overall very pleasant experience. More