Colonial Subaru
Danbury, CT
Filter Reviews by Keyword
By Type
Showing 602 reviews
Great dealership, salesman and fantastic car. We weren't looking to buy a new car for 2 more years but received a letter with good discounts and contacted dealership via email. Received a quick re We weren't looking to buy a new car for 2 more years but received a letter with good discounts and contacted dealership via email. Received a quick response and a follow up call, made an appointment to discuss pricing, test drive the car. Very happy with our salesman, Christer Cambriella and purchased our new Subaru Legacy the same day. More
Customer for life Honest. Refreshing find. Accommodating. Met every request. April our sales representative was very professional. Price and service excellent. Vehicle Honest. Refreshing find. Accommodating. Met every request. April our sales representative was very professional. Price and service excellent. Vehicle detailed and gas tank filled. Highly recommend. More
TOP NOTCH I have never met or dealt with a more down to earth , professional , knowledgeable sales consultant. April was quick to respond to emails and texts an I have never met or dealt with a more down to earth , professional , knowledgeable sales consultant. April was quick to respond to emails and texts and walked me through everything ! She made buying a car easy, fun and stress free- I have to say, hands down, the best car buying experience I've EVER had . On the night of my test drive Ron Schneider also helped out and went over ever detail of the car , spending time with us and was a complete pleasure to work with . Would highly recommend April to all my friends. Erwin in finance was *spectacular* - I left another review for him but I'm having trouble getting it to post - HE walked me through each step and was informative - Thank you for helping me so much! A++++ BEST TEAM YOU COULD EVER WISH FOR! More
Excellent service After going to several dealerships where I was not treated well, it was a pleasant surprise when I went to Colonial Subaru in CT. Everyone was very n After going to several dealerships where I was not treated well, it was a pleasant surprise when I went to Colonial Subaru in CT. Everyone was very nice and ready to help me. April Zanotti was the dealer I worked with and I couldn't have been in better hands. She sat with me and took her time to make sure I understood everything about the car I was interested in. She took care of everything for me. Thank you, April More
Used car purchase I call Colonial and was assisted by April. April answered all my questions o the phone and was happy to schedule a test drive. When I arrived to test I call Colonial and was assisted by April. April answered all my questions o the phone and was happy to schedule a test drive. When I arrived to test drive April was with another customer but made a point to come over give me keys and explained she would be with me as soon as she could, she knew we had and other test drive scheduled at another dealer.Car was great . We went to test drive other cars and decided to call April, on her cell phone after hours to let her know we wanted the car. Not only did she answer her phone but managed to deliver the car in less than 2 days with the NY inspection. April is now our families go to in the the future. More
Excellent service! I’m writing to thank you for the excellent service that I received from your Colonial Subaru in Danbury. Last year I purchased Outback from you and h I’m writing to thank you for the excellent service that I received from your Colonial Subaru in Danbury. Last year I purchased Outback from you and have very much enjoyed it. I recently needed to get a few parts installed and do my first maintenance. Christer Cambriello patiently took the time to help me find the parts that I needed. He was extremely helpful, professional, and pleasant to work with, politely answering my many questions without making me feel inexperienced. He also was willing to stay late to accommodate my schedule, since I have a long commute from the city. While I was checking out, Christer Cambriello took the time to go over my bill and found a small mistake, which he made sure was fixed and that I was happy with price and service. The service manager, Art Azzarito, fixed the issue on the bill in my favor and actually called me the next morning to make sure everything was resolved and I was satisfied. Colonial Subaru employees really seems to care about customers and treat every person with respect. I was pleasantly surprised that everyone I encountered used "please" and "thank you" in e-mails, over the phone, and in face-to-face conversations. I’ve had my others Subaru serviced at many dealerships in the tri-state area over the last 20+ years, and I’ve never had a reason to write a positive review, until now. I will definitely be coming back for all my Outback needs and will recommend this Dealership to everyone that I know. Great customer service and a stress free experience! Thank you! More
Another wonderful car buying experience! This is the 4th Subaru that I have purchased from Colonial. My family has purchased at least another 15 from them. Obviously we are a Subaru family! This is the 4th Subaru that I have purchased from Colonial. My family has purchased at least another 15 from them. Obviously we are a Subaru family! There is another Subaru dealership within 10 miles but we never even consider going there. The General Manager George Samaha runs a friendly, efficient, and thoroughly well run dealership. His oversight of all the aspects of the sales and maintenance of your Subaru gives a sense of confidence for the owner. John Lazzari, my salesman, was just the best. He explained all of the options, pros and cons of the different models and showed the depth of his knowledge about the cars he sells. No hard pressure sales here. You are given information and you decide what's best for you. That's how I like to buy a car!! I took advantage of the 0% financing and Jim Meehan was friendly and thorough going through the paperwork. Very simple and fast. Thank you Colonial Subaru for , again, making the process so easy. See you when the time is right for the next car! More
Pleasant Experience April Zanotti was just wonderful to deal with; she was friendly, down to earth and knowledgeable. She was efficient and made everything so easy for u April Zanotti was just wonderful to deal with; she was friendly, down to earth and knowledgeable. She was efficient and made everything so easy for us. More
Ron is THE MAN The reason we drove an hour to Colonial Subaru is Ron Schneider. I knew from our initial phone conversation that he was unlike any other salesman I'v The reason we drove an hour to Colonial Subaru is Ron Schneider. I knew from our initial phone conversation that he was unlike any other salesman I've ever dealt with. No pressure, HONEST, knows the product inside and out, and once I let him know exactly what I wanted he made sure I got it. Ron made the car buying process (something I usually dread) enjoyable. An pleasure to work with, and I plan on buying from him again in the future. More
Terrible I bought a 07 Subaru wrx in may of 2016. The car is falling apart now, it hasn't even been a year of owning it. I over paid big time, that's my own fa I bought a 07 Subaru wrx in may of 2016. The car is falling apart now, it hasn't even been a year of owning it. I over paid big time, that's my own fault though. In less than a year, I've had to replace the clutch that was slipping a few days after I bought the car, replace the driver side front axle, replace oil cooler which was over 500 dollars, due to an oil leak. So yeah I can say I'll never ever recommend colonial Subaru to anyone & I also will never buy another car from here again. More