Colonial Subaru

Great experience at Colonial Subaru My experience at Colonial Subaru was excellent. The general manager, George Samaha, was very helpful and my sales person Kelly Albano was also helpful My experience at Colonial Subaru was excellent. The general manager, George Samaha, was very helpful and my sales person Kelly Albano was also helpful and took her time explaining all the options I had in trade in and purchase of my new Outback. More

Friendly, attentive, and thorough. When Colonial Subaru first moved into their new location, I was not entirely happy with their expansion since they had been small and cozy on Federal When Colonial Subaru first moved into their new location, I was not entirely happy with their expansion since they had been small and cozy on Federal Road. How, however, they have grown into themselves, and their new environment has become friendly and hospitable. The experience of leasing our new car was easy, organized, and sensible. The people, from Daniel our sales consultant, to Bob to Nick all connected personally with us. Of course, they are sales people, always offering some additional service at greater cost. But, all in all, they do a great job and I would not hesitate to refer anyone to them. More

Very good to work with to resolve lease dispute I leased my first Subaru; a 2017 Impreza Limited Hatchback. This was the second Subaru for my family. I appreciate the time and effort that person I leased my first Subaru; a 2017 Impreza Limited Hatchback. This was the second Subaru for my family. I appreciate the time and effort that personnel took from end of June until this past Staturday to ensure I had a new 2017 lease to drive with a excellent payment. The car is great and meets all the needs of my family. April, my salesperson was wonderful, most informative as well as accessible to all my questions. I appreciate the effort put in by all to ensure I had the right mileage, car style and treated as a loyal customer. I highly recommend this team for anyone in search of a Subaru. More

It was all very easy My husband and I visited Colonial Subaru in Danbury Ct. the whole experience could not have been easier. Have never had a Subaru before but Dan Hol My husband and I visited Colonial Subaru in Danbury Ct. the whole experience could not have been easier. Have never had a Subaru before but Dan Holuba our salesman showed us everything we wanted to know. We test drove a couple of cars and the car sold itself.. Dan spent about 2 hrs with us and answered all questions and showed a lot of knowledge and he seemed really interested that we would be happy. We met George who I think manages the place and he was friendly and helpful.. it was a very soft self with absolutely no pushing us at all. I think it was the best experience of car buying we have had.,.... More

April, the Internet Sales Rep. Won Us Over!! We are a three-time Subaru owner and we were coming off our lease. We live in Norwalk and all of our dealings have been through our local dealer her We are a three-time Subaru owner and we were coming off our lease. We live in Norwalk and all of our dealings have been through our local dealer here. We decided to cross-reference pricing with Colonial under an assumed name with NO INTENTION of ever making a transaction with them. BOY was I wrong! To my surprise, the pricing April provided me was incredibly competitive to a point, where I had to ask if there was 'a catch'. There wasn't! The dealership I normally deal with simply couldn't match the deal and what do you know.... I became a new Colonial Family Member today! April was attentive, honest and forthcoming with all aspects of the negotiation process. This is exactly what I was looking for. In comparison to the dealership we normally use, we found Colonial to be expansive, extremely clean & modern. The process in which you purchase/lease a car is far easier than prior experiences elsewhere, as it's streamlined and efficient. We were in and out very quickly with respects to paperwork. The vehicle was delivered as promised, at the incredible low price offered and in flawless condition, unlike my last two Subarus I took delivery at my other dealership that I found light scratches or had mechanical issues (on brand new cars, mind you) This place is TOP NOTCH and if you want a no-bull, straight shooter salesperson - April Zanotti is the individual for you. Rest assured. Oh, and by the way... Last Friday when I called my regular salesperson at my local dealer and asked if I can come down that Saturday to get my car appraised, I was told "come in Monday, I'm busy." Well, that evening I was online emailing April back and forth at 9:30PM ... yes, 9:30PM ....... talk about SERVICE! ONE more reason why April won me over and my FORMER dealership lost me as a customer. LOVE YOU, APRIL!! More

My Fourth Subaru in 3 years!! Joe D is the very best. Two for me, one for my wife and one for my brother. No one knows the product better!! I believe in brand loyalty and Joe belie Joe D is the very best. Two for me, one for my wife and one for my brother. No one knows the product better!! I believe in brand loyalty and Joe believes in customer loyalty. More

New car purchase We were looking for a new Legacy and went to three dealerships and were blown away by the way this staff treated and worked with us! Daniel Holuba was We were looking for a new Legacy and went to three dealerships and were blown away by the way this staff treated and worked with us! Daniel Holuba was our salesman who really was an absolute pleasure to work with! He explained everything clearly without giving us that annoying (pressure to buy) feeling! Gary Helbing was also wonderful working with, he gave us the most for our trade in compared to the others without getting insulted! He also said "what can we do for you" which I didn't get from the other dealerships. Erwin Carranza walked us through our final step with financing, explaining everything clearly! We couldn't have asked for a better experience with this purchase! Thank you for your staffs professionalism! Sold! More

Complete satisfaction with the staff and facility. We can give the Subaru dealership in Danbury, CT our very best recommendation after my wife leasing yet another new Subaru Impreza there this morning. We can give the Subaru dealership in Danbury, CT our very best recommendation after my wife leasing yet another new Subaru Impreza there this morning. We have been customers at Colonial since 1995 and have purchased or leased six Subaru vehicles from them. We have never been disappointed with Colonial. Today, we had the pleasure of working again with Mr. John Lazzari, Sales Consultant, for the third time who continues to give us fair deals on wonderful, reliable cars. Also kudos to Art Azzarito and Fred Foshay in Service, who perform excellent work and always offer a loaner, without us asking. Charlie and "Moose" in the parts section are also very friendly and remember your first and last name after twenty years. My wife and I are grateful to know such a nice group of individuals and with their help, be able to drive and maintain such superior cars. More

No Pressure and a Patient Team! I brought my 78 year old father into Colonial Subaru because he wanted a Subaru. We initially were looking at a pre-owned vehicle then he thought may I brought my 78 year old father into Colonial Subaru because he wanted a Subaru. We initially were looking at a pre-owned vehicle then he thought maybe he wanted new. Kelly was super patient with him. She answered all of his questions - more than once - and had no problem going back and forth between cars. But even more impressive was how patient she was with all of his jokes! She was the perfect sales person for us. No pressure at all. Just helpful. When dad decided on a new car, Erwin was quick and walked him through all the details. Along the way, Bob was there to be sure our experience was the best one. He checked in several times to see how we were doing. He helped with the decision making by pointing out how the cars we were looking at would fit in with my dad's lifestyle. Overall, Colonial Subaru and its team was a pleasure to do business with! More

Customer comes first We are residents in Massachusetts but choose Colonial Subaru in CT for Best deal on new Legacy from Bob Chien Sales Manager. When I decided against e We are residents in Massachusetts but choose Colonial Subaru in CT for Best deal on new Legacy from Bob Chien Sales Manager. When I decided against extra options I first agreed to, they made all necessary changes including loan agreement several days later. Jim Wright, our salesman, made himself always available along with the General Manager George Samaha. James Meehan handled our finance changes smoothly. We highly recommend them. Mike and Ginny O'Halloran More