Colonial Subaru
Danbury, CT
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Absolutely Amazing!! My salesperson, Angie, sat & spoke with me & asked what I was looking for. The first car she took me to was the one I decided on. She also had a sen My salesperson, Angie, sat & spoke with me & asked what I was looking for. The first car she took me to was the one I decided on. She also had a sense of humor which I appreciated!! More
Joe D'Ercole is the best! I found Joe D'Ercole at Colonial Subaru to be the best salesman I have ever met. He is genuine, caring and goes above and beyond to help his customer I found Joe D'Ercole at Colonial Subaru to be the best salesman I have ever met. He is genuine, caring and goes above and beyond to help his customers. I had visited several Subaru dealerships in the area and nothing can compare to the excellent customer service I received from Joe. Joe made sure I was treated fairly and wanted to get me the best car he could at an affordable price. This has been the best car buying experience I have ever had and it is all due to Joe. I cannot thank him enough for all he did to help me. More
MY First Subaru Purchase MY 2018 Crosstrek is an awesome car and the experience of owning it is made all the better by the wonderful people who helped me at Colonial Subaru in MY 2018 Crosstrek is an awesome car and the experience of owning it is made all the better by the wonderful people who helped me at Colonial Subaru in Danbury, Connecticut. Many thanks to April who stayed in touch with me throughout the entire process of ordering to giving me updates on the Crosstreks arrival from Japan to Colonial Subaru. April was an absolute delight to work with and explained all I needed to know about the 2018 Crosstreks features. A big thank you to Ron for also helping me out with questions and making himself available to also assist me. Nick in the finance department helped me to breeze through that part of the process in no time. Thank you - Greg P. More
Great Experience Purchasing a new car is not something I look forward to. However, the experience with Dan, who was very knowledgeable about the Forester and the low- Purchasing a new car is not something I look forward to. However, the experience with Dan, who was very knowledgeable about the Forester and the low-pressure welcome from everyone at Colonial made this experience, something which I anticipated to be an ordeal, into a great experience. I will definitely recommend Colonial to family and friends. More
Our third purchase at Colonial This is our 4th Subaru and the 3rd that was purchased at Colonial. Angie Harrsch helped us with our last 2 including a new lease and a used purchase. This is our 4th Subaru and the 3rd that was purchased at Colonial. Angie Harrsch helped us with our last 2 including a new lease and a used purchase. Angie has been very helpful and walked us through every step including a relentless stream of questions about the cars and the financing options. All members of the team have been friendly and very helpful. We recommend Angie and the Colonial team without reservation. More
John Lazzari Review I don't look forward to buying a new car; however, our recent experience was the exception. We purchased our first Subaru on June 28 and John Lazzari I don't look forward to buying a new car; however, our recent experience was the exception. We purchased our first Subaru on June 28 and John Lazzari assisted us in the process. We investgated multiple car dealerships prior to making our purchase and our final decision was in large part due to John. He was knowledgeable, pleasant, patient, attentive and not pushy. We are thrilled with our Forrester and the positive experience we had. We will definitely recommend Colonial Subaru-especially John to any of our family and friends in the market for a new vehicle. More
New lease made easy! This is not my closest Subaru dealership. I came here to follow the associate who sold/leased me my last two Subarus. That's how great she is! But it This is not my closest Subaru dealership. I came here to follow the associate who sold/leased me my last two Subarus. That's how great she is! But it turns out everyone I dealt with at Colonial was fantastic! Angie is affable, genuine and knowledgeable. Everyone else - from the business manager to the guy that gets your car ready for pick-up - puts you at ease. I was never lead to a dark, windowless, smoke-filled room like at other dealerships. Everything was bright and open. I'm eligible for a new lease in 2.5 years and baring any unforeseen events, I'll be coming back to Colonial! More
Rolling over lease Knowing that my Impreza lease was due to end just about the time I was to move to Ct. from out-of-state, I reached out to the dealership local to my n Knowing that my Impreza lease was due to end just about the time I was to move to Ct. from out-of-state, I reached out to the dealership local to my new home town. I was lucky enough to hook up with Dan Holuba before the move, and followed his advice as to what to do once I was local. Got my new driver's license, met with Dan, and was blessed with having a salesman both patient and understanding; that made the transition to my new 2017 one of the easier things I have had to deal with over the past few months. Great people, Great place JM from Jersey More
Friendly staff, easy to get to Large selection of in stock cars. Very easy to test drive a car, sales staff patient with customer and helpful in getting answers to questions. Most Large selection of in stock cars. Very easy to test drive a car, sales staff patient with customer and helpful in getting answers to questions. Most cars come with accessories such wheel locks which I would not have added to my car if given the choice. Pricing on vehicle was good, but they try to sell a large amount of add ons such as extended warranty, dent protection, tire protection and more. I felt this was a bit of a hard sell, and the main reason I did not give this dealership a 5 star rating. They also did not tell me before I picked up the car that they would do window VIN etching and charge $200 for that. In summary, excellent sales staff. Hard sell for add ons with some unexpected extra charges at pick up time. More
Just great my 4th car in 7 years Stellar customer service and extremely knowledgeable. Walked in at 10 am and came back at 3:30 and drove out by 4:15 with full knowledge of all the in Stellar customer service and extremely knowledgeable. Walked in at 10 am and came back at 3:30 and drove out by 4:15 with full knowledge of all the instruments of the car as well as additional services available. Was also met by the service as well as business manager of the dealership.....just a super experience. More