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Colonial Nissan of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.7
1,520 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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104 Mystic Ave

Medford, MA

02155

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Showing 1,520 reviews

January 06, 2023

When I bought the car I realized that the touchscreen display wasn’t working. Jonathan told me that he will make an appointment to have it fixed for me . After 2 weeks i haven’t heard from him so I calle More

by Luc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Casiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Colonial Nissan of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please give us a call so we can set up an appointment for you to bring your vehicle in and we can address your concern. Andrew Bellizia, General Sales Manager abellizia@nissanofmedford.com

January 06, 2023

I enjoyed using Commonwealth Nissan of Medford as Hervin Barrentos and Gerson Ruiz did not put any pressure on me to purchase a car. They answered all of my questions and concerns as well as got me the best More

by darlene1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hervin Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Colonial Nissan of Medford responded

Thank you, Darlene, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 03, 2023

Brandon did a great job and made sure that he communicated with me. He was very diligent and made sure all issues were resolved. More

by ARIIRVINGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon was great, Michael King
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Jan 03, 2023 -

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

January 03, 2023

This was my first time leasing a car and I had an excellent experience at Colonial Nissan. Everyone was very helpful in making sure I was satisfied with my purchase and getting me a good deal that wo More

by cbratkovics
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilo Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Casiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Congratulations on your new 2023 Nissan Rogue! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

January 03, 2023

They were very efficient and got my work done before they went on lunch break More

by driscoll.kevin15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 03, 2023 -

Colonial Nissan of Medford responded

Kevin, Thank you for taking the time to share your feedback with us. Bradon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

January 02, 2023

The service was fast, even when the holiday season was right around the corner. Good job. More

by POINTAUTOSALES
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Laura
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Jan 02, 2023 -

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Islami, Service Manager jimi@nissanofmedford.com

January 02, 2023

Service was fast and reliable The service people were wonderful I will definitely be back More

by PAULCAMARA61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Richards service manager, Michael King
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Jan 02, 2023 -

Colonial Nissan of Medford responded

Paul, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

December 28, 2022

I already did it last time, thanks again for your service and looking forward for the next one More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 28, 2022 -

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

December 23, 2022

The Colonial team is fast, courteous & knowledgable. There is no oversell here! They get the job done the right way. More

by staywyzefoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Islami
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Dec 26, 2022 -

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

December 22, 2022

It was my first time dealing with Colonial. It turned out to be a great choice . The salesman did an outstanding job for me .The management made it a pleasant exsperience and the service dept More

by JOHNRICHMOND971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2022 -

Colonial Nissan of Medford responded

Thank you for sharing your thoughts about your excellent experience with Colonial Nissan of Medford. We appreciate your business, John, and look forward to having you as one of our valued customers for years to come. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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