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Colonial Nissan of Medford
Medford, MA
1,891 Reviews
Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
October 14, 2026
Went above and beyond for a customer who wasn’t even buying a car I lost the only key to my 2027 Nissan Sentra rental on a holiday weekend. Enterprise had no spare, and a locksmith couldn’t program a buying a car I lost the only key to my 2027 Nissan Sentra rental on a holiday weekend. Enterprise had no spare, and a locksmith couldn’t program a new key because of the car’s security system. I called Colonial Nissan on Monday evening, and Joe, the general manager, let me have the car towed to the dealership and park it there while I sorted things out. Joe stayed in touch by text, confirmed the right part, and kept his quote the same as the locksmith’s. When the locksmith couldn’t finish, Joe’s technician Henry programmed the key that same day. Joe’s only request was this review. I wasn’t buying a car or even a regular service customer, and they still treated my problem like it mattered. Thank you, Joe and Henry. Highly recommend, 6 stars if I could... More
by michaeljinu
Employees Worked With
October 13, 2026
Everyone here was great and very courteous and very knowledgeable. Would recommend to a friend. knowledgeable. Would recommend to a friend. More
by petesiuda
October 13, 2026
I had unexpected car work on the way to work and Joanne was great. She kept me informed throughout the day of the situation. The service tech was great, too. was great. She kept me informed throughout the day of the situation. The service tech was great, too. More
by MaryFH
Employees Worked With
October 13, 2026
Joanne was very friendly and helpful and very knowlegable about the service that was happening to my vehicle and sent a video of the whole service I because Joanne goes above and beyond her duties to kee about the service that was happening to my vehicle and sent a video of the whole service I because Joanne goes above and beyond her duties to keep all the customers that she comes in contact with very happy and an awesome job she does and that includes all colonial staff from sales to the Credit manager that helped me with my car makes me happy to be a colonial Nissan customer and akways come back More
by davidmoura53
Employees Worked With
October 12, 2026
It was helpful, helped to find problems that don't had realized like batterie and back wheel passenger side. realized like batterie and back wheel passenger side. More
by victoreuceda
Employees Worked With
October 12, 2026
Joanne was great. Professional and very conscious about your vehicle. She goes the extra mile for you and is a pleasure to work with. Professional and very conscious about your vehicle. She goes the extra mile for you and is a pleasure to work with. More
by JF3INC
October 09, 2026
Great customer service from every department. I am a repeat customer and will continue to visit this business I am a repeat customer and will continue to visit this business More
by wellanda
October 08, 2026
Staff was very helpful from start to finish, I got updates and detailed information on what was going on with the service. updates and detailed information on what was going on with the service. More
by escobar4yari
Employees Worked With
October 06, 2026
Service was very good all around good experience I would bring all my vehicles to them bring all my vehicles to them More
by SAMMY122751
Employees Worked With
