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Colonial Honda of Dartmouth - Service Center

Dartmouth, MA

4.9
75 Reviews

75 Reviews of Colonial Honda of Dartmouth - Service Center

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July 25, 2023

The service department is exemplary. They are sterling assets for the Honda Corporation. The problem was rectafied quickly and to perfection. Would not hesitate to recommend this deal More

by Paulalawless
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pavao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Colonial Honda of Dartmouth responded

Thank you for the 5 Stars Paula! We are happy to hear that you enjoyed your experience and we look forward to servicing your vehicle in the future!

July 07, 2023

The service I received from Colonial Honda was top notch. The service reps were helpful trying to resolve the car's issue prior to having to get the vehicle towed to their dealership. Once there, the car's i More

by bjattianese
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Luiz, Brittany Pacheco
Jul 07, 2023 -

Colonial Honda of Dartmouth responded

Hello!!! My name is Miguel Garcia and I work directly with the General Manager (Fred Vinagre) of the dealership and he asked me to reach out to you and let you know that we're very sorry about this situation. We strive in customer satisfaction and we do not tolerate the mishandle of our customers. Once again. My apologies to you in behalf of Colonial Honda of Dartmouth. Mr. Vinagte agreed with you and he's going to reimburse you for the towing fee and provide you with a credit for the service that you performed at our facility. Please feel free to reach out directly to him at 1-774-301-1996 Fred Vinagre or my number 1-508-560-3323. Miguel Garcia.

Jul 10, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much and please save my name and feel free to contact me if you need assistance in the future with appointments

June 06, 2023

This was the best experience I have ever had and the service was amazing 10/10 More

by acosta32003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle. Andrea and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

March 16, 2023

Always had our Honda vehicles serviced at Colonial Honda, for the passed 10 years. The sales and service staff are always very courteous and professional when we need service order looking to purchase. More

by grandpam49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Shah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucero Tovar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Samagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Luiz, Ryan Santos
Mar 16, 2023 -

Colonial Honda of Dartmouth responded

Thank You so much for the review. We're always happy to see you and your better half here at our dealership. We consider you as part of our family. Miguel and Team Honda.

February 19, 2023

The sales staff Tried to help but they had very low inventory. I was contacted via text by multiple people which made it confusing. More

by KMBOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Pacheco
Mar 01, 2023 -

Colonial Honda of Dartmouth responded

Thank you for your review! I am sorry that we didn't have something in our inventory that met your needs. Please reach out if you find something, we will be happy to assist!

November 26, 2022

Outstanding customer service. They go above and beyond to make sure you have a great experience. More

by Bob Pallatroni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney DeMello, Steve Crossman
Dec 10, 2022 -

Colonial Honda of Dartmouth responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Colonial Honda with only the best there is to offer. It’s so lovely to hear that Courtney and Nathan helped to make your experience such a positive one. Enjoy your new vehicle! Respectfully, Your friends at Colonial Honda

November 14, 2022

Fabulous experience purchasing my 2nd new CRV in 2017 from Andrea Vinagre. She truly cares about her customers during and after the sale. She is professional, very efficient and will go the extra mile to More

by SEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vinagre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in Service, Justin Luiz
Nov 15, 2022 -

Colonial Honda of Dartmouth responded

Hearing that you had a Fabulous experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Colonial Honda. We wish you many happy miles in your new Honda. We look forward to serving you for many years to come! Respectfully, Your friends at Colonial Honda of Dartmouth!

August 25, 2022

Everything was professional and I am satisfied with the work that was done on my vehicle More

by Hannahcharb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pacheco
Sep 03, 2022 -

Colonial Honda of Dartmouth responded

Thank you for the 5 stars! Brittany is a huge asset Emilly M BDC Director

July 23, 2022

My car was serviced about a week ago and I was very pleased with the service I received. Customer service was very friendly and professional. Thank you Brittany More

by lmarques63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pacheco
Jul 28, 2022 -

Colonial Honda of Dartmouth responded

Thank you so much for sharing your experience with Colonial Honda. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you were happy with service. Brittany and the team will be thrilled to hear your feedback! Respectfully, Your friends at Colonial Honda

July 21, 2022

Brittany made the experience one where I will definitely return. She always kept be informed, answered all questions, quick to respond, and kind! More

by Amstavovy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Pacheco
Jul 23, 2022 -

Colonial Honda of Dartmouth responded

Hearing that you had good experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Colonial Honda of Dartmouth. We look forward to serving you for many years to come! Respectfully, Your friends at Colonial Honda

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