Colonial Ford - Service Center

I was surprised how much an oil maintenance service was. I expected it to be way more from a dealership. I probably won't go to generic oil change places anymore. Feel much better with certified techs worki I expected it to be way more from a dealership. I probably won't go to generic oil change places anymore. Feel much better with certified techs working on my vehicle for virtually same price as JF. More

My wife Sandy was very happy with the service and the way she was treated! You have loyal customers now for sure. she was treated! You have loyal customers now for sure. More

Dealership is great Danielle is amazing she’s customer focus is a great representation of the Service department of Colonial Ford focus is a great representation of the Service department of Colonial Ford More

Tech took the time to explain what I need to look for should there be another incident. So far the car has not set off any alerts. Even Bruce made sure I felt confident driving my car. should there be another incident. So far the car has not set off any alerts. Even Bruce made sure I felt confident driving my car. More

Kevin in service was great, answered my questions and had me done in short time. Everyone that I have dealt with there, has been nice. This the way dealerships should be run me done in short time. Everyone that I have dealt with there, has been nice. This the way dealerships should be run More

Great service team as usual. I wouldn't take my truck to any other service team. I wouldn't take my truck to any other service team. More

Great customer service! Addressed all my concerns. Would recommend to my friends and family anytime Addressed all my concerns. Would recommend to my friends and family anytime More

Was told the radio issue was fixed yet when I got in car at dealership the radio issue was worse than before. Service Rep was gone but the shop foreman (Carl) looked at it and agreed it was not fixed. Car at dealership the radio issue was worse than before. Service Rep was gone but the shop foreman (Carl) looked at it and agreed it was not fixed. Car was at dealership for over 8 hrs 2 of which I waited at the dealership and I paid for a rental which resulted in now having to make another appointment. I called the very next day and explained the problem. They said they would call me right back _which they never did therefore I had to call once again the following day If I need another rental I definitely do not wish to pay for it this time. More

They are all so helpful and friendly and were able to get me in and out very quickly me in and out very quickly More

Went in for two dead batteries Batteries were three hundred dollars reasonable Labor was over 700 totally unreasonable O’Rielys would install batteries and check system for free just cost of batter hundred dollars reasonable Labor was over 700 totally unreasonable O’Rielys would install batteries and check system for free just cost of batteries Feel lots of supposed test were charged for and either not needed just to up the cost Also told I had two front lights out could be replaced for an additional 270 dollars no lights were out checked when I left Guessing service advisor gets paid commission on what he convinces you you need and the up sell is a big bonus for them Like to support local business but feel I was taken to the cleaners More