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1,218 Reviews of Colonial Ford - Service Center
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December 07, 2023
The service department is a five star department the personnel are very knowledgeable and friendly they get the job done. personnel are very knowledgeable and friendly they get the job done. More
by CRYONIC316@aol.com
Verified CustomerEmployees Worked With
Other Employees :
Zach, Fabio Marini
December 06, 2023
Repairs were done well and timely. I will continue to use Colonial for both of my Ford vehicles going forward! I will continue to use Colonial for both of my Ford vehicles going forward! More
by paulmcmaster
Employees Worked With
December 06, 2023
Service on my vehicle began on time and the work (new rear brake pads and rotors) was completed in under ninety minutes. The service rep, Kevin (not listed below) was pleasant and professional. rear brake pads and rotors) was completed in under ninety minutes. The service rep, Kevin (not listed below) was pleasant and professional. More
by EMAILBATES
Employees Worked With
December 06, 2023
Service was terrible! Waited three months for a part we had to keep calling them to see if the part was in. Took another week and half to get truck back. Now it makes a lo Waited three months for a part we had to keep calling them to see if the part was in. Took another week and half to get truck back. Now it makes a loud banging sound. Told that was normal. WHAT?????? Had to beg to finally get a loaner for a few days. So unprofessional every person you talk to tells you something different. Never buy a truck from them!!!!! Awful! More
by bouty7
Employees Worked With
December 05, 2023
Bruce and his team are second to none. Will recommend this service department to everyone. Will recommend this service department to everyone. More
by dreamthtr1
December 02, 2023
They do a decent job resolving the issues we bring to them. They make it right. them. They make it right. More
by djritz3
Employees Worked With
December 01, 2023
Next service day my warning light shape of an engin transmission shows up ...they didn't rotate the tires because they couldn't find the lock keys for tires when Ford has a MASTER KEY... transmission shows up ...they didn't rotate the tires because they couldn't find the lock keys for tires when Ford has a MASTER KEY... More
by PIERRECOLL1950
Employees Worked With
November 29, 2023
Always treat me with great customer service. For that I a grateful. Thank you ! Happy Holidays! For that I a grateful. Thank you ! Happy Holidays! More
by DSVALENTI665@verizon.net
Employees Worked With
November 29, 2023
I came to Colonial Ford after being totally upset with the Agent of DOT. Anthony Cristiani calmed me down and did an amazing job certifying me with DOT. He is one of the best people of totally upset with the Agent of DOT. Anthony Cristiani calmed me down and did an amazing job certifying me with DOT. He is one of the best people of Colonial Ford. I cant say enough good things about him. i More
by DREWSFUNTRIPS
