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Colonial Ford - Service Center

Plymouth, MA

4.6
1,218 Reviews

1,218 Reviews of Colonial Ford - Service Center

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January 07, 2024

I paid Colonial Ford over $1000 to figure out why my engine kept stalling. Their ASE certified mechanics failed to find a $5 broken ground strap. So I paid $1000 for "Stupid" !??? More

by Indianchiefpauljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

Anthony and Danielle with the service department were very helpful they also gave me a complementary car wash and vacuum and I appreciate that very much I will be back More

by slevesque2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2024

I was kept apprised of repairs to our fleet vehicle by Danielle at all times. More

by david.roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Very pleased with the way they treat my vehicle. I was also surprised when they sent a picture of them doing the service! More

by DOLLYDAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

They are the best and very reliable at Colonial ford would recommend them to anyone I know More

by CRISTAL224
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Ernesto is great to deal with very helpful even with complicated issues. Highly recommend Paul Advanced landscaping More

by ADVANCEDLANDSCAPING123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
January 02, 2024

Love the colonial ford team it’s awesome to be cared for by you all More

by mwoodnjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Marini
January 01, 2024

Colonial Ford has great service, customer support, 5 stars across the board, my Explorer was repaired in a timely manner, will recommend their service to friends and family, thank you More

by kevin.ng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bowens
January 01, 2024

The service department was very helpful and transparent when diagnosing the issues with my new used vehicle. More

by kristalkelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

They are punctual and thorough. Beautiful waiting area with snacks and coffee. Great service overall. More

by hollyreneeboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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