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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,011 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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3,011 Reviews of Colonial Ford of Plymouth

April 01, 2024

I had a great first experience with Colonial Ford. Can't recommend them enough. I will definitely be using them for all me vehicle services going forward. More

by joelwillbrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
April 01, 2024

Great service as always. Kyle kept me informed the whole time my truck was being serviced. More

by jwalsh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
April 01, 2024

Charles Seibert was great to deal with when buying my new car. We really enjoyed the communication we received from him. More

by tcohen0801
Recommend Dealer
Yes
Employees Worked With
Charles Seibert
April 01, 2024

We were very pleased with sales and service received at Colonial Ford. They made the process very easy. More

by capehills
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Russell, Anthony Cristiani, Mike Smith
April 01, 2024

Very helpful with telling me and giving me the best advice for my truck! Thank you More

by dillon3498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
April 01, 2024

Sold me a car that will not pass inspection when given a week to do brakes and inspect the car was told it did not need brakes 2 weeks after purchase car was taken to Subaru to only be told it does need bre More

by jarrednickerson97
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dell Roderick, Greg Russell, Joe Dziedzic, Jose Oliveira
Apr 02, 2024 -

Colonial Ford of Plymouth responded

Jarred- ALL Pre Owned Vehicles go through a MULTI POINT INSPECTION and brake thickness front and rear are measured to the mm by a trained service tech along with tire depth and numerous other items . We take pride in all our vehicle sales and strive for Customer Satisfaction - obviously the call with the Sales Manager did not satisfy you so please call me directly at 774-773-3536 I would appreciate if you to email or text the inspection report from Subaru with brake measurements-we can then meet and put your car up on the lift and if there was any error on our part take 100% responsibility and replace your brakes -and if in fact Subaru was trying to "SELL YOU ON SOMETHING NOT NEEDED" then light will be shed on that- and either way we continue the great relationship we had from the start . Ron Almeida General Manager

April 01, 2024

Anthony is an excellent service advisor and provides exceptional customer service. He is always well informed and provided regular updates regarding the status of my vehicle. He is an asset to Colon More

by M Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
April 01, 2024

Anthony was courteous, honest explained clearly what would be done and when. One opportunity for improvement was the situation where I received a text that I missed my appointment when in fact the auto More

by JMEO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
March 30, 2024

I’m pleased with the truck. .It’s what I had hoped for. I love being on the road again Thank you for the help More

by RichardByrne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shame Dex, Greg Russell, Your friends at Colonial Ford
March 29, 2024

As I wrote before, I was very satisfied with Colonial otherwise I wouldn't have driven to Plymouth with a Ford dealership within a mile of my home. They were efficient and took care of my service in one More

by BOBTREMBLAYVMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not on a first name basis with the employees
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