Colonial Ford of Plymouth

service manager Fred DeFeo was very helpful and explained clearly the options and costs for providing the service required. further the sevice provided was excellent . clearly the options and costs for providing the service required. further the sevice provided was excellent . More

After a long winded search for the right car I ended up at Ford Colonial for the vehicle I purchased while visiting family in the Plymouth Area. Working with Art was great, not only was he friendly and not at Ford Colonial for the vehicle I purchased while visiting family in the Plymouth Area. Working with Art was great, not only was he friendly and not "FAKE" or pushy or annoying we chatted and shared family stories and personal information which made the wait time hospitable. Everyone at this dealership was wonderful to work with and I would highly recommend anyone to drop there for a visit. Thanks ART! I LOVE MY NEW CAR!!!! More

What a difference from another Ford dealership! The Ford dealership in Hyannis wanted to charge me nearly $400 just for diagnostic services. Colonial did the diagnostics and repair (ABS sensor ring) f Ford dealership in Hyannis wanted to charge me nearly $400 just for diagnostic services. Colonial did the diagnostics and repair (ABS sensor ring) for $250. The Hyannis dealership estimated more than six hours for the job. They did the job so fast I also had them to other routine service work and I was out of there in three hours. After going to the Hyannis Ford dealership three times -- and never getting service due to time delays -- it was a pleasure to deal with people who respected my time... and didn't try to treat me as a open checkbook. More

Mark Johnston at Colonial's collision center was awesome to deal with. Not only was he friendly and patient with us after my son's accident but his quality of work was unbelievable making the car lo awesome to deal with. Not only was he friendly and patient with us after my son's accident but his quality of work was unbelievable making the car look better than what it looked like before the accident. He worked with my son with his deductible as my son is in college and had him back on the road in just a few days. I would recommend this body shop over any shop I've ever dealt with. Definitely the place to go to even if you don't have a Ford! More

We have purchased 3 cars and my husband' truck at this dealership. Recently, I brought my 2008 Focus in for service. Mr. DeFeo took the time to speak to my husband and I about our desire to purchase this dealership. Recently, I brought my 2008 Focus in for service. Mr. DeFeo took the time to speak to my husband and I about our desire to purchase a new car for myself. He brought us into the Showroom and introduced us to Mr. Guertin. Mr. Guertin took the time to find EXACTLY what I wanted. He delivered the car to my house and explained each and every option. I brought the car in today for a sticker. I was greeted by Mr. Guertin. He took car of my car and made sure I was comfortable in the waiting room. When the car was finished, Mr DeFeo came to tell me and walked me to the car. If you are thinking of buying a new car, Colonial Ford is the place to go. We will be back! More

Good experience from initial internet connection to delivery. Chris Crowell worked hard to find the specific Explorer I was looking for, and did not try to get me to settle for something less than wha delivery. Chris Crowell worked hard to find the specific Explorer I was looking for, and did not try to get me to settle for something less than what I wanted, or to up-sell into a Limited. Very responsive to calls/text/etc. Detailed at delivery reviewing car functions and controls. Honored AAA/True Car pricing. Would recommend Colonial and Chris Crowell. More

I would rate this expereince as very good for the following reassons: Very professional sales staff. Patient and willing to answer questions. Understood what features I wanted in this vehicle and w following reassons: Very professional sales staff. Patient and willing to answer questions. Understood what features I wanted in this vehicle and was able to secure the excact vehicle I wanted with the features I wanted in a timely fashion. Art Guertin also spent time with me after the sale was completed to demonstrate features of the car I was not familair with, especially the Navigation system in the Ford Escape model. I was encouraged to come back anytime with any more questions or concerns and he would assist me. More

1st of all, let me mention that I NEVER write reviews, EVER. In fact this is my 1st. Chris was a joy to work with, he was pleasant, easy going, was not trying to trick me in to doing anything I was not co EVER. In fact this is my 1st. Chris was a joy to work with, he was pleasant, easy going, was not trying to trick me in to doing anything I was not comfortable doing and went above and beyond with customer service. He was #1 salesperson his 1st year for a reason. Car sales people get a bad rep since they are not always the easiest of salespeople to deal with but Chris was not like that. He treated us like customers, and more importantly like humans with needs and financial constraints. Best Car sales experience I have had. Thank you Chris! More

A very positive experience overall. A friendly but low pressure environment. Chris did a great job of finding exactly the right car for me and I got a great deal on it, too! I would definitely recommend C pressure environment. Chris did a great job of finding exactly the right car for me and I got a great deal on it, too! I would definitely recommend Chris and Colonial. More

I have been searching for a car now for several weeks, going to Colonial Ford was the best decision i made. There was no pressure nor hassling, and the friendly staff helped with the process. I want to th going to Colonial Ford was the best decision i made. There was no pressure nor hassling, and the friendly staff helped with the process. I want to thank Art for getting me in the car i wanted. More