Colonial Ford of Plymouth

So after deciding to buy a new car a few days ago, I went to 4 different dealerships. After going through the first three, I knew I wasnt going to be able to afford a brand new 2014 Escape and accepted that to 4 different dealerships. After going through the first three, I knew I wasnt going to be able to afford a brand new 2014 Escape and accepted that I would have to buy pre owned. When I walked in, Art greeted me and I felt something that you dont always feel in a dealership.... Genuinely Welcomed. Art took his time with me and walked me through many options. With the help of Dell the S.M., we managed to get myself into a BRAND NEW Escape, and it actually was not a bare bones model!! I drove 42 miles to this dealership and passed 2 other Ford Dealerships along the way. I will be sure that I send anyone I know to see these guys. I was there for almost 3 hours and honestly enjoyed myself, and the free coffee! More

Your staff/employees in the service center are great. Although it was extremely busy, Fred DeFeo took the time to explain everything to me about the repair of my brakes and also how to maintain them to g Although it was extremely busy, Fred DeFeo took the time to explain everything to me about the repair of my brakes and also how to maintain them to get longer wear and save money. We have bought 2 cars from your dealership in the past year and have been pleased with your sales and service employees. They are very accommodating. I will recommend your dealership to people. Thanks again - Louise Carreira More

My husband and I were in the market for a second vehicle. We both agreed on a sports car and thought a Mustang would be the right choice. When we pulled up to Colonial Ford, we anticipation of being run over We both agreed on a sports car and thought a Mustang would be the right choice. When we pulled up to Colonial Ford, we anticipation of being run over by salesman being a Saturday. Much to our surprise, a casual encounter from Mr. John Colas and a warm welcome followed by some popcorn and refreshments. The process seemed to be way to smooth as one would think it's Saturday! NO PRESSURE TO BUY!!? John offered us to take our soon to be Mustang for the afternoon. Well, he could not have been more excited... Once we returned from the test drive, John introduced us to Dell, the salesmanger. Dell was very polited and professional. We explained to him our budget and came back with a deal we could not pass. Sean, the GM gave the OK and Shane the business manager obatined a GREAT interest rate. We thank you soooooooo much for our new toy!! More

The customer service at Colonial Ford was great. From the get-go, John was very friendly, informative, and thorough. Colonial Ford was recommended to me by my brother, and I was very happy with the experienc get-go, John was very friendly, informative, and thorough. Colonial Ford was recommended to me by my brother, and I was very happy with the experience that I had there. More

Rick was extremely helpful and very courteous got my repair scheduled and completed in a timely manner with a high degree of technical quality. I would highly recommend his team for any repair. repair scheduled and completed in a timely manner with a high degree of technical quality. I would highly recommend his team for any repair. More

Very pleased with our experience with Chris as a sales person, no pressure. Dell helped find the exact car we wanted and worked hard to get us the best price. I can recommend him to others. Other deale person, no pressure. Dell helped find the exact car we wanted and worked hard to get us the best price. I can recommend him to others. Other dealerships I contacted did not give me direct pricing information, and Colonial did. We are glad we ended up working with Colonial Ford. More

Fred was very accommodating and sweet. I had a low pressure symbol and was immediately nervous, Fred scheduled an appointment the next morning. I was only there for a short time. pressure symbol and was immediately nervous, Fred scheduled an appointment the next morning. I was only there for a short time. More

I first spoke with Michelle who listened to me and told me exactly what she thought the dealership could do for us in regard to a new Ford Focus. She told me to talk with Dell when I arrived the next day a me exactly what she thought the dealership could do for us in regard to a new Ford Focus. She told me to talk with Dell when I arrived the next day and he linked me to Chris who also listened and found the exact car we wanted at the price we were quoted. It was as efficient and comfortable an experience as I've ever had at a car dealership. Thank you Colonial Ford! More

Everyone was eager to help; I was in and out quickly; no games; I got exactly what I was looking for and they were able to get my payments down to what I could afford. Hands down best experience I have ever games; I got exactly what I was looking for and they were able to get my payments down to what I could afford. Hands down best experience I have ever had at a car dealership. I gave a perfect score because that's what I feel they deserve for all they're help and being so friendly. More

I shopped several dealerships and different makes in search of a used suv with 30k miles or less. Colonial had just what I was looking for in a current model year Ford Escape with 28k miles. Corey Hines search of a used suv with 30k miles or less. Colonial had just what I was looking for in a current model year Ford Escape with 28k miles. Corey Hines was friendly and engaging. He made the process of negotiating the purchase as painless as possible.Shane Conroy was able to find me a better rate than the one I was pre qualified for by my bank and we had a deal! While waiting in the service area for my car to be detailed I was able to observe the customer service department and technicians. It is clear to me that this is a dealership where customer satisfaction is paramount and I look forward to a long relationship with Colonial ford. More