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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,011 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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3,011 Reviews of Colonial Ford of Plymouth

September 05, 2015

Best service around We went into Colonial Ford on a whim and immediately fell in love with a Ford Explorer that we saw. Jake was sincere, hardworking and easy to talk to. More

by caycay2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Eldredge
September 03, 2015

Great experience every time Friendly and courteous staff. No pushy sales tactics. This is our families 4th new vehicle purchase in 2 years would never think of going to anothe More

by jag1490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Conroy, Joe Murphy, Jake Eldredge
September 03, 2015

Wonderful experience I have never had such a pleasant experience purchasing a car as I did at Colonial Ford. George is so knowledgeable about the product and no high pres More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Feeney, Dell Roderick, George Andruk
September 01, 2015

Great Service and a Great Car! I was initially reluctant to go see a car at Colonial because they are 30 miles from my home and I anticipated that the distance might be a hassle wit More

by DeniseF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Firestone
August 31, 2015

Excellent Experience We were looking to purchase a larger car and had settled on an explorer or pilot. Went to Colonial Ford and sat with George Andruk. There was no pre More

by jake11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Feeney, Shane Conroy, George Andruk
August 30, 2015

Friendly and Easy I had a perfect experience with Colonial. My sales associate was Drew Firestone. He was friendly, calm, to-the-point, and very knowledgeable about use More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Feeney, Drew Firestone
Aug 31, 2015 -

Colonial Ford of Plymouth responded

Thank you Joseph for your kind words and taking the time to submit this review. We strive to make everyone's experience something you would tell your friends and family. Drew is a very calm and very knowledgeable sales consultant and is there for you anytime. We welcome you into the Colonial Ford of Plymouth now and in the future. Thank you Dwight

August 30, 2015

INSULTING I WON'T MENTION MY SALES PERSONS NAME BECAUSE I KNOW SALESMEN HAVE NOTHING TO DO WITH PRICING. I HAVE READ MANY OF THE REVIEWS POSTED BY COLONIAL FOR More

by BOB0339
Recommend Dealer
No
Aug 31, 2015 -

Colonial Ford of Plymouth responded

Thank you for taking the time to post your experience on Dealerrater. First I do apologize your did not have a pleasant experience and we do our best to make it fair and simple. In your case all it was just that numbers presented you on your trade values you felt was unfair and insulting. We present numbers that are valid and list trade values that you will find in any Auction. You was looking for retail value on your trades. We in no way wished to insult you or the vehicles you wanted to trade. We can only work with want is fair and reasonable. Thank you for stopping in and I hope I was able to explain the process more to you. As you can see from our prior reviews that are submitted valid and candidly from our happy and valued customers we work hard to make the process simple and a good experience. I know we can't do that 100% of the time but we have the best reputation for honesty and customer service always. If there is anything that I can further do to explain the process to you again feel free to call us again and ask for me Dwight 774-269-1182

August 24, 2015

Jake Eldredge was great! Great experience! I had an excellent experience at Colonial Ford- I Had Jake Eldredge for a salesman. Jake was very knowledgable and genuinely tried to get me the best More

by Jsunnerberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Eldredge
August 23, 2015

"Great Customer Service" Jake Eldredge and Frank Feeney, made My wife and I very comfortable, from when we arrived, until we left with our new vehicle. This was the first De More

by Tahoe99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Feeney, Jake Eldredge
August 22, 2015

Great experience as first time buyer with new credit I had a great experience buying from these guys. I am a first time buyer with good credit, but new credit. I was impressed they didn't just turn ther More

by prime643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Collas, Dell Roderick, George Andruk
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