Colonial Ford of Plymouth
Plymouth, MA
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3,011 Reviews of Colonial Ford of Plymouth
Purchase of preowned truck Our positive first impression of the dealership began with Winston. We had contacted Colonial regarding a pre owned Truck listed on their website. Our positive first impression of the dealership began with Winston. We had contacted Colonial regarding a pre owned Truck listed on their website. We met George when we came back for a 2nd look and a test drive. We briefly introduced ourselves and He arranged the test drive quickly and pleasantly. After the test drive we had a few questions regarding the Truck's past ownership and maintenance. George was patient and showed he understood our caution about purchasing a used vehicle by telling us about the previous owner's care and maintenance and backing it up with a print out of the maintenance records, all done by the dealership, for us to review. His professionalism and knowledge of the vehicle moved us from "2nd look" to our purchase. -Many Thanks More
Purchased an Awesome Ford Edge from a Quality Dealership After searching for an affordable Ford Edge for some time, I was lucky enough to get in contact with Bill O'Neil from Colonial Ford in Plymouth. Bil After searching for an affordable Ford Edge for some time, I was lucky enough to get in contact with Bill O'Neil from Colonial Ford in Plymouth. Bill is an amazing salesman, never pushy, very patient and is all about servicing the customer and their needs. I had specific requirements; color and options I wanted and Bill made it happen. I would refer my family and friends to Bill and the Dealership any time. The whole staff is very service oriented and look for ways to make the experience pleasant, and get you into a car within your price range. Thank you again Bill! More
honest, friendly and helpful This is the third car I've bought from John Collas, he has always helped me to find what I'm looking for in a car by catering to my personal need. He' This is the third car I've bought from John Collas, he has always helped me to find what I'm looking for in a car by catering to my personal need. He's honest with his opinion on cars and provides outstanding service. More
An Outstanding Purchase Experience My wife and I have been researching a new truck to replace our sixteen year old Ford disel Excursion. Being avid campers, when I retired, we purchase My wife and I have been researching a new truck to replace our sixteen year old Ford disel Excursion. Being avid campers, when I retired, we purchased a new 28 foot Airstream Travel Trailer (to upgrade our Coleman tent) and utilized the Excursion to haul it initially. It did an excellent job over our first summer of regional traveles; however, we were planning on increasing our travels. Being 16 years old, we were concerned about using it for these types of longer trips; in addition, our son wanted it for his first vehicle. I had been utilizing another Ford dealer for both the Excursion and my business vehicles (some 20+ of them) and of course went to that dealer when I wanted to purchase a new truck for us. That dealer did not work with us on the price, would not provide a bottom line (purchase price, taxes, plates, etc.) when it was requested, and they acted as if I was imposing on them to provide one. I had heard of Colonial Ford from some of my friends who had similar experiences with that same other dealer. They had expressed their complete satisfaction with Colonial Ford. When I first contacted Coloinial Ford by phone, I talked to Dwight Coblazo and explained what we was looking for. We do not turn vehicles over often and like our Excursion, wanted to order a vehicle specifically the way we wanted it, color options, engine, rear end, tires, rims, etc. Dwight had us e-mail our specifications to him (again we had been researching them for years). He immediatly said that a truck of this nature would need to be ordered as nothing on the lot would meet all of our specifications. THERE WAS NO HIGH PREASURE OF ANY TYPE, to the contrary, he was very easy to deal with. Dwight turned us over to Art Guertin who eventually handled the sale. Art was able to provide information that helped identify other things for consideration after which he e-mailed us a proposal showing exactly what we wanted to the last detail and how much each item cost. Once we verified everything, he immediatly was able to give us a bottom line including everything to the penny. The price he quoted us was significantly less than the origional dealer we contacted. Within a few days, we put down a deposit and the truck was ordered. Even though we were ordering a truck, he found one on the lot as close to our order as they had and allowed my daughter and I to take a test drive; an excellent experience for both of us. During the entire process, he contacted us each time he had status information and gave us his personal mobil phone number should we have any questions or concerns. The truck was delivered ahead of time and was perfect; exactly the way we ordered it. Additional rebates became available which he helped us take advantage of. The final price was actually LOWER than origionally quoted. Prior to delivery, he helped arrange for an outside company to add hidden paint protection and Simonize the entire vehicle. Shane Conroy helped us with all the paperwork and changed the original documents to joint ownership which we wanted. At our request, he went through several extended warranty options and offered significantly reduced prices on them. There was never any preasure to purchase any of them. Our experience at Colonial Ford was absolutely excellent. We are looking to purchase an Explorer and will deffently be contacting Art when we are ready. He even had us take out a new Explorer for a test drive which we really appreciated. We have no negative comments about Colonial Ford. It was refreshing to be treated with respect and honesty. More
Good Experience We went to Colonial to look at a truck we saw on the website. John Collas came over to help us, he explained all the features of this truck. We went o We went to Colonial to look at a truck we saw on the website. John Collas came over to help us, he explained all the features of this truck. We went on a test ride through backroads and highway to get the feel of the truck. There was no pressure to buy, we went over figures with John, also with the help from Dell and Shane the price worked for us so we made it a done deal. Our experience was a pleasant one. More
Professional and Courteous Organization My wife and I purchased a car at Colonial from George Andruk. Initially, we were unable to reach a compromise but with effort and time, George made My wife and I purchased a car at Colonial from George Andruk. Initially, we were unable to reach a compromise but with effort and time, George made it work. He was always above board with us and we feel he did everything in his power to make it work. George is an upstanding guy who really works for his clients. I would recommend him highly. Gary Giordan More
Excellent experience. Purchased a new F-150 at Colonial Ford in Plymouth MA. The salesman, Art, was outstanding making the experience smooth and easy. The sales manager was Purchased a new F-150 at Colonial Ford in Plymouth MA. The salesman, Art, was outstanding making the experience smooth and easy. The sales manager was fair on pricing and trade in value and the finance manager was professional and discussed all options and up sells without being pushy. Overall an excellent experience, much better than I anticipated when I walked in the door. More
outstanding... nice sales people went in to the dealership looking for a car they helped me find a very nice car!!!! very happy would highly recommend colonial ford... the staff was w went in to the dealership looking for a car they helped me find a very nice car!!!! very happy would highly recommend colonial ford... the staff was wonderful More
Tom 2013 Went in looking for a 2010 Taurus, but ended up purchasing a 2013 instead. Art was a no pressure salesman, very helpful. He even took the car to a car Went in looking for a 2010 Taurus, but ended up purchasing a 2013 instead. Art was a no pressure salesman, very helpful. He even took the car to a carwash after a snowstorm, when I mentioned that I was going to show my wife the car in a 1/2 hour. Great car and a great salesperson. The finance man also worked really hard to find me the lowest rate. More
Outstanding sales associate! My wife and I had an outstanding sales experience with Bill Oneal. He immediately met us outside, answered our questions and found out the answers to My wife and I had an outstanding sales experience with Bill Oneal. He immediately met us outside, answered our questions and found out the answers to the ones he didn't know off hand. Bill was extremely honest and worked with us to make a deal we were satisfied with. I marked four stars because the vehicle I was interested was being used by an employee and was not in any form of "show condition". After viewing the truck, they had the truck detailed and passed it through their complete vehicle inspection process. Want a no pressure and honest sales experience? Look no further than working with Bill Oneal and Colonial Ford to make that happen! More