Colonial Ford of Plymouth
Plymouth, MA
Filter Reviews by Keyword
By Type
3,011 Reviews of Colonial Ford of Plymouth
Lousy communication. If there is a problem, talk to me, I'm in the waiting area. Don't send me a text video of an issue after I left and then not respond to my reply. If there is a problem, talk to me, I'm in the waiting area. Don't send me a text video of an issue after I left and then not respond to my reply. More
I called right when they opened and they said come right over. I had no appointment and was treated wonderfully. A great experience! over. I had no appointment and was treated wonderfully. A great experience! More
Had a great experience the service was fast and Daniel dealt directly with my third party warranty company the process was as smooth as possible dealt directly with my third party warranty company the process was as smooth as possible More
You guys are doing a little better, only one mistake this time unlike previous visits where several mistakes were made. Such as installing new air filter on top of mouse nest, installing parking light bulb o time unlike previous visits where several mistakes were made. Such as installing new air filter on top of mouse nest, installing parking light bulb on the bulb that was good and leaving blown bulb, leaving drop light dangling under truck to name a few More
Everyone was so professional and polite. Mike did an awesome job! The office put batteries in my key fob and checked to make sure they worked properly. Mike did an awesome job! The office put batteries in my key fob and checked to make sure they worked properly. More
the parts department is great love the employees they are amazing. Anthony was great. he did his best to help me. But you service people did some nice work but i wanted a sticker ye amazing. Anthony was great. he did his best to help me. But you service people did some nice work but i wanted a sticker yes, they did some nice work, but they didn't find everything, and they told the brakes were to the floor and they were nowhere near, and they didn't get me a sticker that was disappointing. Parts department is great, and all ways taken care of me there the best. More
I usually give this center a 5. The last time I was there I was disappointed with the fee to plug into the OBD2 port. I asked about a gas gauge issue and was $200 for them just scan The last time I was there I was disappointed with the fee to plug into the OBD2 port. I asked about a gas gauge issue and was $200 for them just scan the truck. If I knew it was going to be that much money I would not have done it. The only reason the score is 4 stars is do to my past experience with them. I responded to an email sent to me about my experience and did not get any reply to that. I may not bring my truck back there. My wife and I have purchased two cars from this dealer, and had good experiences with that. My wife likes to have her vehicle serviced there so they have records of it. More