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Colonial Ford of Plymouth
Plymouth, MA
3,114 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,114 reviews
June 10, 2023
Took several tries to rectify TPMS sensor failures on my Transit 3500 Van. Warranty work completed successfully because of service dept. perseverance, Thanks to Karl and Kevin for not giving up. Transit 3500 Van. Warranty work completed successfully because of service dept. perseverance, Thanks to Karl and Kevin for not giving up. More
by lrjasper
Verified Customer
June 10, 2023
Bot Vito & Brendon were great to deal with. Very professional, knowledgeable and honest. I've bought many cars over the years and would highly recommend them both Very professional, knowledgeable and honest. I've bought many cars over the years and would highly recommend them both More
by doconnell0793
June 09, 2023
Prompt service in getting state contract pricing for law enforcement vehicles for an out of state customer. enforcement vehicles for an out of state customer. More
by mmartins4
June 09, 2023
Couldn’t be more pleased. This is the second time that I have used Colonial after being abused by Balize Ford in Hyannis, Anthony handled the warranty company and it sounds li This is the second time that I have used Colonial after being abused by Balize Ford in Hyannis, Anthony handled the warranty company and it sounds like they weren’t very accommodating. I have already recommended Colonial to two other Ford owners. Thank you very much!! More
by RICHTROY
Employees Worked With
June 09, 2023
Great to catch up with Dell, also a seamless experience and very happy with the new ride. and very happy with the new ride. More
by SGROVES65
Employees Worked With
June 08, 2023
Fast reliable service comfortable waiting room kept informored of progress of repair also explained problems informored of progress of repair also explained problems More
by CELT3US
Employees Worked With
June 08, 2023
Dedicated efficient service department. Staff really go the extra mile for their customers and their vehicles. Staff really go the extra mile for their customers and their vehicles. More
by lesliesoccer247
Employees Worked With
June 08, 2023
Professional, prompt and efficient. Anthony always gives us good service and is pleasant, courteous and informative. Anthony always gives us good service and is pleasant, courteous and informative. More
by BANDBSULL
June 08, 2023
Brianna was awsome arranging service after receiving parts.... job completed as arranged. Shop techs provide great service. parts.... job completed as arranged. Shop techs provide great service. More
by tahobill
June 07, 2023
Colonial Ford needs to work on their service department . Every six months I seems to get a new service adviser because they all seem to just leave. Just over the past three years I have had over six adviso Every six months I seems to get a new service adviser because they all seem to just leave. Just over the past three years I have had over six advisors who have left. I brought my truck in early at 8am for an oil change and sticker and it took 2.5 hours with no explanation, no one came out to the waiting area to keep me updated on how my truck was doing or why the delay. Also when you try and call for an appointment no one answers from service. When you call back the operator just puts you through to a machine. More
by PIMLICOPOND
Employees Worked With
