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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,085 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,085 reviews

October 02, 2023

Excellent service experience. Service Representative Kevin Cowden kept me informed throughout the process, no surprises. Well done! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
October 02, 2023

Anthony is great, since I bought my car in 2018, This dealership has really helped me out in taking care of my car for me. Anthony always keeps me informed of the maintenance coming up and goes well beyo More

by SPUNKY21RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

Anthony was very professional. He kept me well informed about the service on my car. He gave me his business card with a direct number in case I had any questions concerning my veh More

by rkacd
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2023

I purchased new tires at Colonial Ford and my vehicle has not driven the same since. I took my vehicle to another Ford dealer and was told the issue is probably related to the ball joint —but this dealer is More

by Iwannarefund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Colonial Ford of Plymouth responded

Colonial Ford Installed tires road forced balanced to factory specifications , road tested by a Master Ford Mechanic and also the General Manager who has over 30 years experience . There are no vibrations road tested and varied speeds and the steering wheel is true and free of any pulsation . Vehicles especially Transit Cargo Units will have varied vibrations during use due to road conditions - grooved pavement and load . Colonial Ford strives to satisfy each and every customer as the opportunity arises, however we will not upsell or replace parts that are not needed unlike some repair facilities. Ron Almeida General Manager

September 30, 2023

Vito Umbro and the people at Colonial were very helpful and knowledgeable. Vito and Brandon White helped us on the phone and via email to verify the car we were interested was on the lot and available. Whe More

by controltec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Smooth and easy trade in and purchase. Would do business again. Happy and satisfied customer. More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Quick, friendly service. I would highly recommend seeing Vito when dealing with ssales at Colonial Ford in Plymouth More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Everyone I met at colonial was nice but Vito was the best and I am very thankful for all of his help through this process. great service!! More

by mary
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Vito is a ROCKSTAR! He helped me find the perfect car, even in the perfect color. Will keep this one as long as I can… but won’t mind coming back to him when the time is More

by saltier.muster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Great service! Vito is the man to see. Very helpful and informative staff all around. More

by avet12
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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