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Colonial Ford of Plymouth
Plymouth, MA
3,010 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,010 reviews
September 12, 2013
I found Art and Shane very helpful and my previous experience with the service department brought me there to order my new vehicle in the first place. experience with the service department brought me there to order my new vehicle in the first place. More
by jjrogers
Employees Worked With
Art Guertin, Shane Conroy
September 12, 2013
It was a very pleasant experience. Art listened to what we needed and gave us really viable options. We were very happy with the car that we ended up with. we needed and gave us really viable options. We were very happy with the car that we ended up with. More
by emfarrin
Employees Worked With
Art Guertin
September 12, 2013
I needed wheel bearing service on my 2009 Ford 500AWD. Dealership provided a cost breakdown, provided fast and courteous service. Car was also washed and vacuum as well. Will continue Colonial Ford for fu Dealership provided a cost breakdown, provided fast and courteous service. Car was also washed and vacuum as well. Will continue Colonial Ford for future service. Joe murphy the service writer and Peter La Gruta the mechanic gave excellent service. More
by mrcando57
Employees Worked With
Joe Murphy/Peter LaGruta
September 11, 2013
Each of these employees did an excellent job servicing our Freestar last week. Fred DeFeo, always friendly and cordial, expedited our paperwork in a timely manner and made sure all our issues were addres our Freestar last week. Fred DeFeo, always friendly and cordial, expedited our paperwork in a timely manner and made sure all our issues were addressed. Mark Johnson completed the body work in a professional manner and with great expertise to fix a tricky problem. Tim Robitalle checked the brakes as we asked, and discovered a problem with the emergency brake, which had caused a warning light to go on. He fixed the problem without issue. When Fred DeFeo called to inform us that our van was ready, He explained the problem, in detail. He then explained the problem in detail again when we picked up the van. We bought our Freestar at Colonial Ford in 2008, used. We are ALWAYS pleased with the friendly service by knowledgeable employees. Joe Murphy is also an excellent service advisor whom we have worked with on numerous occasions to keep our Feestar running like new. He is always friendly, cordial, and professional. We have NEVER had a problem scheduling an appointment. Sometimes we just drop in unannounced, and our van is serviced immediately. As one can see, we are extremely pleased with the service and dedication of the employees at Colonial Ford in Plymouth and will continue to sing its praises. If you have any questions, please contact us at 508,209.0074 or by e-mail. Sandy and Bill Young More
by weyoung1
Employees Worked With
Sandra Young, Joe Murphy, Mark Johnston
September 03, 2013
it was a great experience to buy a car from this dealership. the amount of attention to detail was very impressive. Chris helped me with every thing I needed and explained every question I had. I wi dealership. the amount of attention to detail was very impressive. Chris helped me with every thing I needed and explained every question I had. I will and have already recommended colonial ford of Plymouth. More
by chumley001
September 02, 2013
We just had to take the time to write this review. Chris Crowell is a very good sales person. Every detail of the purchase our used vehicle with Colonial Ford was completed as promised by Chris. We appreci Crowell is a very good sales person. Every detail of the purchase our used vehicle with Colonial Ford was completed as promised by Chris. We appreciate his truthfulness and the sincere effort that he gave in our behalf. Thank you very much Chris! More
by MJK79
August 30, 2013
We purchased our brand new 2014 Ford Explorer about 3 weeks ago and Art Guertin took excellent care of us. Not only did he do his best to find a 2013 for us, which was an uphill battle, he did NOT press weeks ago and Art Guertin took excellent care of us. Not only did he do his best to find a 2013 for us, which was an uphill battle, he did NOT pressure us to buy the 2014 that I test-drove on our first visit there. He worked very hard for us and when we realized the 2014 was the way to go, he had us in that same day. He was a pleasure to work with and even had me come back the next day so that he could show me how to work with the "extras" that came with my car (that weren't invented when we bought our Windstar in '01!) When it's time to replace my husband's 2008 Focus, we will call and make an appointment with Art. He was really nice to work with. More
by Lauren4563
Employees Worked With
Art Guertin
August 28, 2013
I was very happy with my purchase and customer service ! I would definitely recommend this dealership to my friends and family, thanks to Chris and Dell! I would definitely recommend this dealership to my friends and family, thanks to Chris and Dell! More
by Kaitlynkingsley
Employees Worked With
August 28, 2013
We have bought our last 4 cars at this dealership and decided to go back since we always get great service and we are loyal to the brand and walk out of the dealership with a big smile on our faces. Thi decided to go back since we always get great service and we are loyal to the brand and walk out of the dealership with a big smile on our faces. This time was no exception, Art showed us the models we were interested in, gave us the keys, took the cars for test drives, gave us all the information about the cars, answered our questions and cared about our needs and what we were looking for. We told him we were planning on also trying a different brand and that we will come back that afternoon. In the end, our heart was set in the Ford Focus and we decided to go for it. The process was easy and painless, there's nothing worse than to work with a sales person that is pushy and just wants to make his quota. Everybody at the dealership is extremely nice, welcoming and you can expect nothing but the best. Shane Conroy, whom we've known for a few years now, once again helped us with the sale documents and got us a really good rate and monthly payment which is what I was looking for AND we also got an amazing deal from Dell, Sales Manager, for being loyal customers. I went back to the dealership three days after in order for Art to help me understand and explain all the features of my new car, the syncmyride.com page and to get my registration. He also gave me a pin drive with the latest update of the software in my car and showed me the park assistance feature. We are very happy with Art and with our car. We will continue to come back to Colonial Ford for years to come. I LOVE MY NEW CAR!!! More
by kcasey75
August 24, 2013
service manager Fred DeFeo was very helpful and explained clearly the options and costs for providing the service required. further the sevice provided was excellent . clearly the options and costs for providing the service required. further the sevice provided was excellent . More
by brynmawr191
