Colonial Ford of Plymouth

Exemplary service I went to Colonial Ford for service with a strange issue on my 2016 Ford Explorer XLT that was purchased from another dealership nearby. I had brought I went to Colonial Ford for service with a strange issue on my 2016 Ford Explorer XLT that was purchased from another dealership nearby. I had brought the vehicle to multiple dealerships in hope of having a satisfactory resolution to my issue to no avail, none of the service departments were helpful. This ended when I met Joe Murphy at Colonial Ford. He was incredibly welcoming, polite, communicative, and caring. As a younger person my typical experience at a dealership is less than satisfactory, but the service team at Colonial went above and beyond to assure me that my issue was being looked into and documented thoroughly and properly. I will never go to another Ford dealership for service again. Top notch service! While there, my partner and I stopped into the Sales department to explore her interest in a 2017 Ford Escape that she had located online prior to us arriving. When we walked in we were politely greeted by John Collas, John conducted a thorough needs assessment, quickly found us the vehicle we were interested in, and went over every feature of the vehicle efficiently and accurately in a way that kept us engaged, and provided an excellent sales experience overall. Although we weren't able to purchase the Escape that day, I will certainly be returning to purchase future Ford vehicles from John and will be sure to refer my friends, family, and clients to John for his outstanding service. I couldn't thank Colonial Ford enough for the service they provided. The experience I had at my original dealer had me considering other brands after a few generations of family loyalty to Ford, but I'm here to stay. I can't stress enough how important and appreciated the professionalism of the team at Colonial was to me today, as a younger man I'm often treated very poorly in a dealership environment if not ignored altogether. There was none of that at Colonial. Look forward to your new store. Thank you, again. More

2011 Suburban I bought a truck from Bill O'Neil. i was happy with the truck till i got it home. i found a few issues with some rust and other things as well...any I bought a truck from Bill O'Neil. i was happy with the truck till i got it home. i found a few issues with some rust and other things as well...anyway, after talking to bill and figuring out there wasnt a better car for me that would fit my needs they offered to fix all the issues i had at no charge to me. needless to say i am please with the fact that i will have all the problems fixed that i found when i got home. i would like to thank shane and dell for their help in this process also. i will update this review after my issues are resolved to confirm that i am happy with my new (used) truck. More

Hands down Easiest vehicle purchase ever!! I recently purchased a 2016 F150 from Colonial's inventory - I have to say it was the easiest vehicle sale I ever had. Dell and William were extreme I recently purchased a 2016 F150 from Colonial's inventory - I have to say it was the easiest vehicle sale I ever had. Dell and William were extremely helpful!! I will be buying more vehicles from them in the very near future. More

Purchased New 2017 F-150 Went to Colonial Ford for the first time to purchase a new 2017 F-150. On a search they had a truck with all the options I was looking for plus they h Went to Colonial Ford for the first time to purchase a new 2017 F-150. On a search they had a truck with all the options I was looking for plus they had great reviews. Everyone there was very pleasant and professional and were great to work with. Salesman Bill O'Neil was awesome and a great guy. Thanks Colonial Ford More

"Wonderful" So helpful and easy to work with! Colonial was recommended to me and I would definitely recommend it to a friend! They even met me in another state t So helpful and easy to work with! Colonial was recommended to me and I would definitely recommend it to a friend! They even met me in another state to register the vehicle! More

Bought a Ford f 150 My husband and I bought several cars from Colonial Ford over the years. The employees were fabulous from the initial correspondence online with Dwigh My husband and I bought several cars from Colonial Ford over the years. The employees were fabulous from the initial correspondence online with Dwight followed by meeting with George and finishing up financial details with Shane. This has been the easiest, least stressful, enjoyable experience. George was very knowledgeable and had everything set up perfectly including an addditional service appointment for our other vehicle. Thank you. More

once again great service Third time I have purchased a vehicle from John Collas, Dell Roderick, and Shane Conroy. Like the previous two time, no pressure, I walked out with t Third time I have purchased a vehicle from John Collas, Dell Roderick, and Shane Conroy. Like the previous two time, no pressure, I walked out with the deal I asked for and best of all a wonderful new car. Highly recommend if you are in the market, take the ride. Cant wait to see their new facility when it is done. More

Great car salesman Mike O' Neil was excellent and very helpful with my car buying process . I would definitely recommend him to any of my friends or family members when Mike O' Neil was excellent and very helpful with my car buying process . I would definitely recommend him to any of my friends or family members when they decide to make their next auto purchases. I bought a 2012 Chevy Silverado from him and I couldn't be happier . More

Make sure you ask for Jason Lehner I am so impressed with Jason Lehner. I've been trying to find a used Ford 150 and Jason took time with me and to a lot of time to search until he a I am so impressed with Jason Lehner. I've been trying to find a used Ford 150 and Jason took time with me and to a lot of time to search until he and found me exactly what I was looking for. This family run dealership and Jason care, care about us the buyers; and that is priceless. I would highly recommend Colonial Ford and I'd make sure to ask for Jason. He will make sure you are happy about your new purchase. More

Impressed and amazed I am the kind of person that hates shopping, but especially for cars. Art the salesman and Shane in finance worked hard to make sure I was in a good c I am the kind of person that hates shopping, but especially for cars. Art the salesman and Shane in finance worked hard to make sure I was in a good car that I could afford. More