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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,116 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,116 reviews

January 26, 2021

Winston was excellent from start to finish! The entire process so simple and I didn’t feel pressured in the least bit! Highly recommend and will be sending my friends and family! More

by HannaD143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Bennett
January 22, 2021

Visited my selected dealer Colonial Ford of Plymouth today to convert my 2021 Bronco 4 door reservation into an order. I was greeted by Madison Hilton, internet director, who confirmed my name and reser More

by Kesol
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Madison Hilton, Micheal Handlin
Jan 23, 2021 -

Colonial Ford of Plymouth responded

Good afternoon Mr. Kesol, I’m sorry to hear you felt disrespected by our product pricing. It has always been Colonial Ford’s position to be fully transparent and up front with our customers. It is a priority that our customers are always welcomed with a smile when they arrive and are made to feel comfortable here. My hopes are that is exactly how you were greeted by Madison when you arrived and that she provided you with a welcome “swag” bag of Bronco gifts and apparel just for visiting with us. Unfortunately, because of Covid impacting production on such a large scale, projected inventories of certain product lines have been negatively impacted. This happens to be such the case with the highly sought after all new Full-Size Bronco. Dealers such as ours have received hundreds of reservations which we do not have the production allocations for from the manufacturer to fulfill. Therefore, we are faced with having to make a price adjustment to maintain anticipated profit levels for this model line. With the limited number of allocations available we have been filling these orders very quickly since the order bank has opened. I anticipate all allocations will be filled in short order and there will then be zero of these models available. If you should want to discuss this further or if for some reason you weren't greeted in a professional or welcoming manner, please give me a call on my direct line at 774-773-3492. Sincerely, Dell Roderick General Sales Manager

January 22, 2021

Veronica was the best! So helpful and made my dream car a reality. My fiance wants to go to her when he is looking to get a new car in the near future! More

by Grilojulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Swan
January 21, 2021

It's spacious, up to date, clean, and organized. It has a nice cheerful atmosphere. Departments are separated yet close enough together to conduct your business easily. My first impression was it's modern ap More

by Tim M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Freeney
January 20, 2021

We were very pleased with our overall experience. Veronica listened and took swift action to find the perfect vehicle — which we purchased on our initial visit. Everything from there on out was easy. More

by Em G-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Swan
January 20, 2021

Veronica went above and beyond and did whatever it took to help me get my new van. Got a 2011 ford van with only 60,000 miles for 15,999! More

by Alyssa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Swan
January 20, 2021

Veronica made the entire experience with purchasing a 2019 Ford Fusion SE with 4500 miles on it, so easy and relaxing. She was extremely knowledgeable, straightforward, and very friendly. She made s More

by irenelsymonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Swan
January 19, 2021

We worked with Veronica Swan. She was knowledgeable, professional and extremely easy to work with. We will pass our experience along to family and friends. Finding a vehicle can be a daunting task and More

by brounseville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Healey, Veronica Swan
January 19, 2021

Veronica made the entire experience with buying a car a breeze! She was kind, straightforward, and knowledgeable. Buying a car can be overwhelming but Veronica was understanding and helped ease our minds i More

by kboudreau520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Swan
December 31, 2020

Had a great experience here, my sales consultant (Jacob Eldredge) was very genuine in getting me the best deal possible within reason. Made things simple and easy for a first time buyer. I felt they were o More

by Mattmc1913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dziedzic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Eldredge
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