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Colonial Ford of Marlboro
Marlboro, MA
1,271 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,271 reviews
August 20, 2020
Absolutley awesome service; from sales to finance to service. Highly recommend buying a car from Colonial Ford in Marlborough. Dan in sales was honest, friendly and knowledgeable. Brandon (?) in fi service. Highly recommend buying a car from Colonial Ford in Marlborough. Dan in sales was honest, friendly and knowledgeable. Brandon (?) in finance was great...worked hard together my interest rate lower, was well worth waiting a day. Service did a great job making sure the vehicle was safe. Also loved that I could get everything down at the dealership...sales, registration, plates, and inspection. Certainly saved me a lot of time. More
by hnorthup82
Employees Worked With
Dan Flanagan
August 18, 2020
Service Advisor, Rudy Espinoza, does an excellent job overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. More
by DOUGLINDEN
Verified CustomerAugust 13, 2020
They were courteous and repaired my truck in a timely manner. I am great full they were honest of a mistake made by the technician and repaired with no issue to me. Thank you 😊 manner. I am great full they were honest of a mistake made by the technician and repaired with no issue to me. Thank you 😊 More
by SSIGEL5
Employees Worked With
Service manager
August 12, 2020
Awesome service my first time having service to the vehicle was such a pleasant experience. I was treated like a truly valued customer. definitely recommend this esta my first time having service to the vehicle was such a pleasant experience. I was treated like a truly valued customer. definitely recommend this establishment. Thank you so much. More
by BARBARACARTER.BC39
August 09, 2020
First salesman did not meet my expectations but sales manager was excellent. Truck was not completely ready to pick up. Could have been cleaner, stickers and protective films needed to be removed. manager was excellent. Truck was not completely ready to pick up. Could have been cleaner, stickers and protective films needed to be removed. More
by HICKEY4
August 07, 2020
Great service. Knowledgeable. Respectfully helped us in every way. Highly recommend for future business. He listened to what we wanted and needed. Responded quickly to our questions. every way. Highly recommend for future business. He listened to what we wanted and needed. Responded quickly to our questions. More
by BarbaraPAllen
Employees Worked With
Ryan Ackerman
August 06, 2020
Very pleased overall with our experience. Communication was lacking at first but this was due to an email issue for our salesperson. This was rectified by him providing us with his cell phone number. Brand was lacking at first but this was due to an email issue for our salesperson. This was rectified by him providing us with his cell phone number. Brandon in Finance was great to deal with as well. More
by topcop18
Employees Worked With
Brandon (Finance), Pierce Desimone
August 06, 2020
These guys are the best ever I have bought 4 cars These guys are the best ever I have bought 4 cars /trucks in the last 3 years never a problem .Service dept is great also Mark Silivo also willing These guys are the best ever I have bought 4 cars /trucks in the last 3 years never a problem .Service dept is great also Mark Silivo also willing to help you out More
by fboy4567
August 06, 2020
Service was outstanding and made the process super easy! Highly recommend! They were very accommodating and helpful and will tell my friends and family about them. Highly recommend! They were very accommodating and helpful and will tell my friends and family about them. More
by Dan
Employees Worked With
Stephen Hughes
