Colonial Ford of Marlboro
Marlboro, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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A Saturday call I have dealt with the service department here before with zero issues. So we tried sales. Sales were hassle-free, They didn't nag you, follow you arou I have dealt with the service department here before with zero issues. So we tried sales. Sales were hassle-free, They didn't nag you, follow you around or call you when you were late. This location is very easy going and a great atmosphere. Initially, I spoke to Mark late Saturday. I set up a time to come by on Monday, I was late. He was fine with seeing me still. I looked at a vehicle with Bob. I set up an appointment to come back with my nephew to see the car because it was for him. We were late, Bob had another customer scheduled, so Dan showed us the vehicle again. We purchased the vehicle and made a date to pick it up. I was a day late picking it up, Mark, Bob & Dan was great! The Finance guy was great! He explained everything in a way we understood but didn't feel like he was talking down to us. Dan wasN'T a typical ..... salesman. LOL He is really cool to work with. Thank you, Mark, Bob & Dan for respecting my work schedule and time. We really appreciate all you did for us. I apologize for being late to every appointment & again thank you ALL at Colonial Ford for making buying a car easy! More
Very easy to deal with straight forward and honest Zeros Very easy to deal with straight forward and honest Zeros games and felt like they wanted a friend first and then sell the car And showed me what the Very easy to deal with straight forward and honest Zeros games and felt like they wanted a friend first and then sell the car And showed me what the expected to get for my trade More
Buying from out of state took a little longer than I’d have liked but Brandon and the rest of the team made it easy have liked but Brandon and the rest of the team made it easy More
I found the used truck I wanted at this dealership, got prompt responses to my enquiries, also got prompt pre-approval through the finance department. Pierce was awesome to work with. My only issues howe prompt responses to my enquiries, also got prompt pre-approval through the finance department. Pierce was awesome to work with. My only issues however were that the truck wasn't delivered on schedule, and I had to go back with the truck to get something fixed, and I still haven't received my registration, almost two months after purchase. Other than that, great dealership to work with; will do business again. More
Professional, courteous, top notch and quick service!! My experience with a new car purchase was the best I've ever had at Colonial Ford. They are absolutely the best customer centric dealship I have ever My experience with a new car purchase was the best I've ever had at Colonial Ford. They are absolutely the best customer centric dealship I have ever done business with. No gimmicks no tricks. They even got me a better interest rate than I came in with - this meant the most to me and showed me how they care about their customers and are not just in it to make money like others. This is a Class A Dealership with super Sales and Finance personnel. We will do all of our business with them going forward. Best salesperson I have ever worked with was Dan! More
Excellent Customer Service Highy recommend Colonial Ford of Marlboro. They responded quickly, and made the entire process incredibly easy, quick, and very little work from my en Highy recommend Colonial Ford of Marlboro. They responded quickly, and made the entire process incredibly easy, quick, and very little work from my end. I could not recommend them more! More
We came to look at a used Ford transit connect. Bob, the salesman, was awesome. He was knowledgeable about the vehicle and the sales process. Brandon was also great. We will recommend you to our friends. salesman, was awesome. He was knowledgeable about the vehicle and the sales process. Brandon was also great. We will recommend you to our friends. More
terrific upon arrival we were greeted in the parking lot by Bob Pemberton. He was very friendly, asked what vehicle we were interested in & said he had a new 2 upon arrival we were greeted in the parking lot by Bob Pemberton. He was very friendly, asked what vehicle we were interested in & said he had a new 2018 truck we might like. He brought to the front of the dealership & invited us to take a test ride. We liked it 7 sat down with Bob, worked out the details & bought it. He is an excellent salesman. I wrote a letter to the sales manager about this purchase which should provide more information about this transaction. More
Mustang Drives good Had an issue with my 2015 Mustang Gt engine light , took to Colonial during the pandemic and finally the part came in. It runs very well now ,very hap Had an issue with my 2015 Mustang Gt engine light , took to Colonial during the pandemic and finally the part came in. It runs very well now ,very happy with the outcome of fixing my favorite car from Ford. More