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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,275 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,275 reviews

November 25, 2020

Very easy to set up and schedule maintenance for my company van - everything done in a timely manner - and I was kept informed of progress More

by GARY.SPARROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip
Nov 25, 2020 -

Colonial Ford of Marlboro responded

thank you we appreciate your business

November 24, 2020

Brad was a responsive and courteous sales rep and Silvio worked with me to get the car I wanted at the right price! The entire process was seamless. More

by MJDRAGONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Colonial Ford of Marlboro responded

Thank you so much, we appreciate your business

November 18, 2020

Service was prompt and efficient. Whenever we go to this dealership we are very pleased with the attention they give to us. Would highly recommend doing business with this dealership. More

by frh595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2020 -

Colonial Ford of Marlboro responded

So good to hear we appreciate your business.

November 11, 2020

Was very impressed, they have worked out all the kinks from old wayside Ford ownership to new colonial Ford ownership ... sales was great , management bent and worked great with me and sales person. They More

by BUTLERFAMILY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Noe
November 09, 2020

I came in to the service department to have my tire pressure checked. The warning light had gone on. They were very helpful and resolved the problem More

by MARY.KETOLA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Nov 09, 2020 -

Colonial Ford of Marlboro responded

We were happy to help and appreciate your business! Please let us know when we can assist again in the future!

November 09, 2020

Quick service on recalled vehicle issue. Scheduling was a bit confusing with different days being communicated via email. No message left or callback made to let me know vehicle was ready for pickup More

by almills3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
November 09, 2020

This is the best dealership around. We have purchased many vehicles for personal and for business. We absolutely plan on buying more vehicles from here in the future. Mark Babineau is hands down the best More

by Rraposo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Babineau 10 STARS, Mike Noe, Pierce Desimone, Stephen Hughes, Robert Pemberton, Ryan Ackerman
October 30, 2020

This is the seventh or eighth car I have purchased from wayside/colonial Ford I have always been treated great. Very happy with the service department.thank you! More

by macneil51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Colonial Ford of Marlboro responded

You're very welcome and we appreciate your business! We look forward to assisting you again in the future!

October 29, 2020

My experience at Colonial was very good. My sales person Stephen Hughes did an excellent job. He took the time and went over all facets of my vehicle. More

by lombardi14
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes
Oct 29, 2020 -

Colonial Ford of Marlboro responded

Thank you for taking the time to write this review! We appreciate your business and hope you enjoy your Mustang!!

October 29, 2020

After being displeased with the services provided; Rudy called and offered a partial refund. Thanks Rudy for calling and making things right, much appreciated. -Matt More

by mndelrosario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Espinosa
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