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Colonial Ford of Marlboro

Marlboro, MA

4.8
1,280 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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428 Maple St

Marlboro, MA

01752

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Showing 1,280 reviews

March 21, 2022

Friendly staff, clean environment, quick and easy process. I had an issue with the alignment after purchasing the vehicle and it was taken care of, no questions asked. More

by jordanleblanc0794
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Mar 21, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business and review! We appreciate both!

March 21, 2022

Excellent and professional service. Speedy service. Comfortable waiting room with a tv that worked well. More

by ECORREIA19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Mar 22, 2022 -

Colonial Ford of Marlboro responded

so nice to hear thank you for your business.

March 19, 2022

I was in for a oil change and they did all my recalls thanks for saving a trip very happy More

by garypotter1958
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Mar 21, 2022 -

Colonial Ford of Marlboro responded

You're welcome! Thanks for stopping in!

March 18, 2022

outstanding service Had Me In And Out In No Time What So Ever Always The Best More

by ktrmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Service
Mar 21, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We appreciate it!

March 17, 2022

They went above and beyond bring in my car all the way to Connecticut and registering it for me would do Business with them again More

by tgwdry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business and we are so happy everything went well! But we were curious why we only got 3 stars for overall experience? Please let us know if there is something we can do to make that 5-stars!

March 17, 2022

The service is excellent, they take care of you right away. All of the people that work in service are outstanding More

by daveg3565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Colonial Ford of Marlboro responded

we are happy to hear that, and Thank You so much for your business.

March 17, 2022

I’ve had to return the vehicle many times for engine repairs. They handled it well and made sure I was taken care of. Management was great and set me up with a rental. Hopefully everything is fine now. More

by clouise1969
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
Mar 17, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear it and appreciate your business!

Apr 25, 2022 -

clouise1969 responded

Everything is fine until problems arise. Battery light has not come on after getting a new one which I should not have even happened. Loose brake light is off too. I will be trying to warranty elsewhere. Used or not those are important issues.

March 17, 2022

I have all of my service done by Colonial Ford on my F150. They always accomodate my scheduling requests and are always courteous and supportive when I get the work done. More

by tmcardle22
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 18, 2022 -

Colonial Ford of Marlboro responded

So good to hear we appreciate your business.

March 16, 2022

Awesome job and well done sevice all around. As always they did a great job. More

by Boughtacaryes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for your business! We really appreciate it!

March 16, 2022

Very professional and was there for a oil change and they got all my recalls done very happy with everything thank you colonial Ford More

by garypotter1958
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Just talk service writer and he was great
Mar 17, 2022 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We appreciate your business!

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