Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

Sort by
December 17, 2016

Brett was great Having my oil changed at the dealership at first hand issues. They did not have my oil filter. The manager sent someone out to get it. Happy customer! More

by UpsetCusgtomer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob-service
November 04, 2016

Best dealer hands down! Guy name BOB always helps me out and he makes sure everything is perfect! Ask for him if you go here for service! Quick and easy! More

by Pmaldonado88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
October 17, 2016

scheduled maintenance made the appointment and everything was just great. no problems, they are great third time here for maintenance and it does not get any better. More

by rdwarror46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
j sacco
September 10, 2016

Always a pleasant "waiting" experience (if you have to wait) The best C/S department around anywhere! It beats any other car dealership that I am aware of in all my years of experience getting repairs! More

by BLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin Siegel
September 05, 2016

Always great and easy I love the way Olsen knows what I want and am there for, I Just have to drop off the car and they fix it, then wash it and I'm done. Car is brought More

by mikes1265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martin
August 22, 2016

Service to my vehicles Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously complete More

by yomj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso, Service Advisor
August 08, 2016

Always great service at RC Olsen . . . Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be p More

by Lawhamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
July 31, 2016

Quick Service My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was lea More

by JR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso, Service Advisor
July 26, 2016

Had leak and they determined it was transmission hoses. Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. S More

by Linda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martin
May 02, 2016

Service experience Service writer Peter was excellent, courteous and knowlegeable, service was completed in a quick and effcient manner. Car was cleaned and the experien More

by Titus Canby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cascio