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Colonial Cadillac - Service Center

Woburn, MA

4.7
950 Reviews

950 Reviews of Colonial Cadillac - Service Center

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August 13, 2021

Went in for an oil change and tire rotation and two recalls on the vehicle so they also took care of it spent a little more time than I thought there but everything was taken care of More

by midnightus58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

The staff is always welcome and friendly. They are very thorough with their service. Upcoming needs for my car were clearly explained. I received my car clean and shiny after my oil change. More

by DARLAMINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 12, 2021

i have always been and continue to be very pleased with the service and attention I receive when I take my car to Colonial Cadillac. More

by GJBARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : courtesy car driver
August 10, 2021

The employees are very friendly and helpful. They clean and vacuum our car every time we have service. Love Colonial Cadillac - wouldn't go anywhere else. More

by JDHOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mackillop
Aug 11, 2021 -

JDHOGA responded

I have been dealing with Colonial Cadillac for many years now and always enjoy the best customer service. The people there are always so friendly and helpful. Wouldn't think of going anywhere else.

August 09, 2021

Service and Sales staff followed up immediately when I notified them of a problem. Very friendly. The Service Dept. made the appointment, pick-up, and delivery very easy. More

by rp572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2021

Denise and Joe at Colonial Cadillac were excellent and staff was very responsive. The ensured Drop-off and Pick-up went smoothly. Process was very convenient. More

by rp572
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Colonial Cadillac responded

Hello ! Thank you so much for the kind review ! I think you may have made a mistake filling it out. Could you please answer the overall experience question and recommended question the way you answered the others? Thanks , as it is so important to both Joe and Denise !! Have a great day !

August 06, 2021

Service advisor excellent as always. Knowledge of my car is excellent, she is warm and caring. Denise always goes over and above to help her customers. More

by PFSAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Great Job very happy, even with the price!I was going to Great Job very happy, even with the price! I was going to Herb Chambers in Lynnfield, never again! Thank you for the service on my XT5 More

by jravagno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 04, 2021

I took my car in for an impromptu service and Pete was quick to assist. Upon his inspection he guided me to what needed to be done. He got my car in and out the next day- which was great as I was leavin More

by VALERIE.OKANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

I had to move up my appointment and they were very accommodating. Service was fast and friendly. The work was done quick and the service manager gave me a ride back to work in his personal vehicle s More

by LREGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
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