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Colonial Cadillac - Service Center

Woburn, MA

4.7
965 Reviews

965 Reviews of Colonial Cadillac - Service Center

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August 26, 2021

They fixed my car quickly on the scheduled date so that I could have it back for the afternoon. I don’t have six more words. More

by MMMDDD15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 25, 2021

Excellent service, as always! Denise is great to work with -- always helpful and courteous, and takes the time to tell me what is happening. Top notch! More

by MBONACCI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Recently had some major repairs done! Maintenance technician Dave explained everything. Great guy! Estimated repair cost was accurate. Peter and Denise are always pleasant and helpful! More

by PJS916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 24, 2021

Colonial Cadillac went above and beyond to make my buying and service experience an extremely easy one. There is no other Cadillac dealership for me! More

by CAPPYRODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 23, 2021

The service is great. Denise handled my service ands terrific! Other dealerships make promises when you buy the car from them however do not honor the promises. Colonial Cadillac honors the promises m More

by JOANIEBALONEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

courteous and efficient service by Denise who went above and beyond to help us deal with our vehicle needs. I will feel confident in the future to have my car serviced at Colonial Cadillac. More

by RICHARDCARR29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

I have bought many cars and vans (for business). Considering all of the dealer that I've done business with, this is the most HONEST, COURTEOUS AND PROFESSIONAL dealership I have ever dealt with. More

by pkgman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Howard
August 20, 2021

The detailing of my car was the regular procedure. Appreciated the livery service to and from my home. I have only had my cars detailed at the dealership. More

by Terra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Excellent service, reasonable prices. I loved the fact that I was invited to enter the shop and speak with the mechanic and see for a few minutes what he is doing and how. Being an engineer, - that gave m More

by pmenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Colonial service is great. I am upset with Cadillac as I paid for extended warranty on both of my cars and specifically told the agent from Cadillac that I wanted it to last until my payments were over. I j More

by COPIERSRUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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