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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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November 01, 2021

Quick and easy and set expectations well. The process with simple, I was able to drop my car off and got a ride home and they actually drop the car back at my house More

by sayfore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

It's always a pleasure going to Colonial no matter if I need an oil change or my car repaired because people keep hitting my beautiful 2020 CT5 ,lol. I love Denise, John, Randy and Alex. Going there is li More

by KCHIRICHIELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2021

Denese is awesome and kept me jnformed during the process. They thought they were going to have to order a new part, ended up being an electrical problem and they fixed right away! Thanks so much! More

by FRSTCLSGNTLMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 star review !! We look forward to seeing you again .

October 29, 2021

I was interviewed about service very quickly and led to comfortable waiting area. Service was prompt and I was on my way home much sooner than anticipated More

by CIFRAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember names
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 star review !!

October 28, 2021

5 star rating your service department 5 star as well,...... I will never go back to Herb Chambers for anything !!!!! More

by MG1ATNW
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

October 27, 2021

Renata does a little bit of everything. Helped me out. Renata does a little bit of everything. Helped me out. Great Job. Pete gave me great customer service and kept me informed. Always a good experience More

by jimnsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!! I have passed on the reviews and Everyone says Thank you !!

October 26, 2021

I love colonial Cadillac in Woburn! always take great care of my car very happy with the service. More

by CASCIOFAMILY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Overall the service was good it just took a little longer then anticipated. Renata Starbranch was both professional and very courteous. More

by BIGALGOLFOCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Sterbranch
October 21, 2021

Great service and quality. Friendly and detailed. They are a great group to work with. More

by JBM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Very Friendly And Helpful also they did nice work on My Vehicle and I Was Satisfied. More

by CLRKCHILLWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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