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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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March 10, 2022

The individual that checked me on was amazing. Efficient, explained timeline, and checked in on me while in the waiting room. I also observed her doing it for others. So pleasant. More

by lpolignone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman on service dept on Saturday am.
March 10, 2022

Steve and John in the body shop were great. They kept me informed of everything that was being done. Completed all the work within the 2 weeks as expected. They even delivered my car to me at w More

by M-ANNESEBWAYCORP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

As always I received excellent service. Also, they care about the customer and their needs and are accommodating in many ways. The Service Dept. is the main reason I keep going back. More

by Terra
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
March 09, 2022

Christian and the staff in the service department were phenomenal. They were very friendly and helpful. I had a unique problem and they fixed it. More

by BTAYLWARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
March 09, 2022

Always friendly and direct customer service. Communication is clear, consice and timely. I will continue to have my car serviced here as I have for the past 4 years. More

by CAMPCMM.CM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
March 08, 2022

I thought everything thing very well the service was very good I would do it again thank u More

by chriseg1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Colonial service department is top shelf. Friendly and responsible. Now I'm really 2nd guessing Cadillac quality ?? More

by JACKRN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
March 02, 2022

Excellent customer service and very quick to get appointment! Very friendly staff and quality work! More

by KATROPEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Service was top notch! Renatta is very friendly and amazing! You can't ask for better service than that! More

by LSALVUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renatta
February 23, 2022

Renata was precise and very respectful amazing hospitality very prompt and made it seamless great More

by nick@thevaranogroup.com
Recommend Dealer
Yes
Employees Worked With
Renata
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