957 Reviews of Colonial Cadillac - Service Center
Alex and staff are extremely friendly. They truly go out of their way to satisfy customers They truly go out of their way to satisfy customers More
Staff friendly and efficient & the repair work was excellent. Have already recommended them to friends. Thanks for as job well done excellent. Have already recommended them to friends. Thanks for as job well done More
great people there. I felt they cared about my vehicle. all problems handled without a problem I felt they cared about my vehicle. all problems handled without a problem More
Denise is the best! She is kind and helpful, and I received constant communication during the repair process! She is kind and helpful, and I received constant communication during the repair process! More
I am disappointed with Colonial. I can never get to a service rep when I call, I have to leave voice mail or call back. When I'm there dropping off they're personable, picking up Den I can never get to a service rep when I call, I have to leave voice mail or call back. When I'm there dropping off they're personable, picking up Denise is exceptional. She went outside to find my car and removed the paper/plastic that was left in the car by mechanics. The prices are outrageous, but it is a dealership/luxury car and to be expected, I can get an oil change etc. for $49 at "Joe's" down the street. Also, this was the second time in a row I had service and the car wasn't washed or cleaned inside at all. More
Denise worked with us to get our car turned around quickly. Great attention to detail and customer service care. quickly. Great attention to detail and customer service care. More
Denise in the service department was awesome as always. Kept me informed. Got me in and out quickly. A follow up appointment was necessary and she set that up and called me when the parts were in. Awesome Kept me informed. Got me in and out quickly. A follow up appointment was necessary and she set that up and called me when the parts were in. Awesome customer service!! More
Efficient and honest. I was able get numerous repair and check done in short periods of time. I was able get numerous repair and check done in short periods of time. More
The employees in the service department are all wonderful. They're knowledgeable and pleasant. They always kept me informed when my car was being repaired. I'm very satisfied whenever I bring my ca wonderful. They're knowledgeable and pleasant. They always kept me informed when my car was being repaired. I'm very satisfied whenever I bring my car in for maintenance. More