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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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December 02, 2022

Staff at Colonial Cadillac made my car leasing experience enjoyable. They are courteous and professional and take very good care of me when I go in. More

by TOMFITZFRANCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Pete Cascio addressed my service needs in a highly efficient, and professional manner. A pleasurable experience ! More

by GUY.PARROTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

Great dealership. They were friendly and inviting. Made me comfortable while I waited for my Escalade being worked on More

by RGENTILE2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

Peter took very good care of us and the XTS. We can always count on Peter!! More

by BENINCASA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Wonderful professional service. Great explanation of work to be done. They meet and exceed expectations More

by LINDA.GADOUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

I brought my car in for warranty work. Denise was fast and efficient and arranged to have a rental car for me. A very smooth transaction in quick turnaround time. Thank you again for the f More

by davidalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

My experience with Pete, was less than satisfactory all that I can see in 15 words More

by TCB411
Recommend Dealer
No
Employees Worked With
Pete Cascio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Colonial Cadillac responded

Hello , We are very sorry to hear about your negative experience with Pete and Colonial Cadillac. We always try our best to avoid these types of situations and are very sorry it happened. Please feel free to call me to discuss. Thanks for your feedback, Stephen Sousa 781 935 7000

November 17, 2022

The entire team was great, Alex, Dennis, Steve, and Nicole! It was a pleasure to do business with you! A÷÷÷ More

by wright14u
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

I have always been happy with the service I have gotten. I bring the car in they taker with a smile, I then sit in a comfortable waiting room with TV and refreshments and soon my car is ready and waged. who More

by MARILYNBRUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2022

Perfect service every time. Efficient, knowledgeable and friendly. I wouldn't consider any other service/dealership for my Cadillacs. More

by KENNY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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