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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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April 06, 2023

Recall was taken care of. Was offered 4-wheel alignment which I now wonder if I even needed. Feels like upselling and I now wish I’d gotten an opinion from another mechanic. B More

by SUEBEZ529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Very caring, service oriented center of excellence! Highly recommend serving provider - just do it, soonest More

by FRANZONIMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

wonderful service department to deal with - kept me informed of progress on my repair, discussed services that would be covered under my warranty , highly recommend this dealership More

by MDURK9410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Oil change, filter and multi point inspection were done promptly so my wait time was minimal. More

by DHALL6491
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Everything was great from John Bradley to the service department and the body shop. Great experience More

by PSCOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bradley
March 31, 2023

Haven’t had a great experience with my care But the lady helping is a sweetheart More

by kynly1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

The service manager was awesome and will do my business with your dealership from now on!! More

by BOB_U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
March 31, 2023

They were fantastic, as usual. Peter, Christian and Frank did above and beyond, Peter kept me up to date and the Drivers were great at getting me home and back. More

by JohnnyL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and the Drivers five stars too., Christian Aylward
March 31, 2023

Earlier this year I had a bad tire replaced on my car. Unfortunately, a slow lose of pressure was happening with the tire. I contacted Pete and he had me come in the problem was located and fixed. The More

by J.M.BECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

I always get professional, honest and courteous service at this dealership. I highly recommend them!!! More

by MICHAELGLEAHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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