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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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April 28, 2023

Always love working with Renata! She is extremely friendly, knowledgeable and takes the time to explain what might be occurring with your vehicle and what she recommends should be d More

by gary.walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Great, terrific, fantastic, how am I doing? Everything was just fine and. Keep up the good work and have a great day. More

by RICHARDW29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

The experience could not have been better The personnel were friendly and knowledgeable. Whiling to answer any questions related to vehicle functions. And we’re able to process the required Paper work i More

by mjmcgah
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy/Alex
April 27, 2023

Service was good. I was kept informed throughout the process on the status of the job. More

by Jcruesch21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

Retenna was professional and more importantly honest. I scheduled an oil change but she brought it to my attention that it way way too soon, that there were at least another 3k miles to go More

by nickpuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2023

I always receive top notch service at this dealership, customer service is a priority at this location. More

by RDESROCHER721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
April 26, 2023

Prompt, excellent service. Kept me updated, gave me a courtesy shuttle ride home. Very courteous employees throughout the dealership. Excellent customer service. Pete in servic More

by WMK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey, the shuttle driver was very polite, friendly, and courteous.
April 25, 2023

Customer service was amazing! Couldn’t have made it any better. Arturo and his team are great! More

by kellievelez411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Denise is always helpful and extremely knowledgeable. Always keeps me informed with what is going on with my car with repairs or just maintenance More

by mellarao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2023

Service was prompt,Denise my service rep very thorough and welcoming,fully explaining the problem that was detected with my vehicle and taking care of it . SErvice with a smile More

by LVI_MPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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