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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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May 04, 2023

A very pleasant experience as expected. Our Sevice writer Peter and tech Jason are extremely knowledgeable and very easy to work with. More

by JAMESLALLYBOSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Excellent service and Truck was done on time I would recommend this dealer to my friends More

by ENDURANCE0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

As a long time customer, Pete has always been attentive to any service needs that my vehicle may need. He is very knowledgeable about Cadillacs and takes the time to explain what service may be needed on m More

by JOHNCHIC442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Service experience was seamless from scheduling, through all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... More

by DCHAPMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

Renata was very nice and answered all my questions it took time but she stayed in contact More

by debbiedownie1122
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Always love working with Renata! She is extremely friendly, knowledgeable and takes the time to explain what might be occurring with your vehicle and what she recommends should be d More

by gary.walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Renata, the service rep did a great job keeping me informed about my service and providing options. The work completed was done well and warrantied. More

by QUERUSDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

The experience could not have been better The personnel were friendly and knowledgeable. Whiling to answer any questions related to vehicle functions. And we’re able to process the required Paper work i More

by mjmcgah
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy/Alex
April 27, 2023

Service was good. I was kept informed throughout the process on the status of the job. More

by Jcruesch21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Great, terrific, fantastic, how am I doing? Everything was just fine and. Keep up the good work and have a great day. More

by RICHARDW29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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