Colonial Cadillac - Service Center

The qaulity of your Service is terrific. The cost is absurd. Unless its for a recall or warranty repair doubtful I'll return for service. The cost is absurd. Unless its for a recall or warranty repair doubtful I'll return for service. More

I purchased my vehicle from RC Olsen and when ownership changed to Colonial Cadillac, there a noticeable difference. It is now a pleasure to walk in with happy, helpful service people who keep me informed changed to Colonial Cadillac, there a noticeable difference. It is now a pleasure to walk in with happy, helpful service people who keep me informed as to what is being done and when my car is ready for pickup…… basically easy peasy, which is what I like! More

A very pleasant experience as expected. Our Sevice writer Peter and tech Jason are extremely knowledgeable and very easy to work with. Our Sevice writer Peter and tech Jason are extremely knowledgeable and very easy to work with. More

Renata was very informative and accommodating. I had just gone over my warranty by approximately 150 miles to include struts. I had called the dealership prior to my appointment to ask about wheth I had just gone over my warranty by approximately 150 miles to include struts. I had called the dealership prior to my appointment to ask about whether struts were covered and I was told that they were. I was not told that my Bumper to Bumper warranty expired at 50,004 miles and that I then only had coverage for the Power Train. I made my appointment and brought the vehicle in at 50,189 miles not knowing that the struts were now no longer covered! Renata was very kind and explained that unfortunately there was nothing that could be done.My only complaint is that when I initially called in that someone had said to me that the struts would only be covered up to 50,004 miles which ended up costing me approximately 2K in repairs just for the struts. More

Excellent service and Truck was done on time I would recommend this dealer to my friends recommend this dealer to my friends More

As a long time customer, Pete has always been attentive to any service needs that my vehicle may need. He is very knowledgeable about Cadillacs and takes the time to explain what service may be needed on m to any service needs that my vehicle may need. He is very knowledgeable about Cadillacs and takes the time to explain what service may be needed on my vehicle after conferring with the technician. Pete is very pleasant an easy to talk too More

Service experience was seamless from scheduling, through all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... More

Renata was very nice and answered all my questions it took time but she stayed in contact took time but she stayed in contact More

Renata, the service rep did a great job keeping me informed about my service and providing options. The work completed was done well and warrantied. informed about my service and providing options. The work completed was done well and warrantied. More