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956 Reviews of Colonial Cadillac - Service Center
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July 19, 2023
Service is consistently high quality with friendly, informative agents and comfortable waiting area that makes visits so pleasant. Much appreciated. informative agents and comfortable waiting area that makes visits so pleasant. Much appreciated. More
by mullen_fred
Verified CustomerEmployees Worked With
July 18, 2023
Super easy to schedule, drop off car and get a Lyft home! Peter called to keep me updated on the status of my car and to explain I needed a part that was on back order. Super smooth experience. Peter called to keep me updated on the status of my car and to explain I needed a part that was on back order. Super smooth experience. More
by gayledamore7
Employees Worked With
Other Employees :
Jenn (returned my call) was great, took enunciative and got me in asap! Thank you.
July 18, 2023
DENISE WAS OUTSTANDING AND PETER THE SERVICE MANAGER WAS GREAT THEWORK WAS DONE ON TIME AND THEY WASHED AND VACUMED IT GREAT THEWORK WAS DONE ON TIME AND THEY WASHED AND VACUMED IT More
by joe62333
July 18, 2023
Unbelievable service and support. Would recommend to anyone for anything vehicle related. They took care of issue with a previously purchase vehicle and worked with me to ensure every Would recommend to anyone for anything vehicle related. They took care of issue with a previously purchase vehicle and worked with me to ensure everything worked on my end More
by Carberrym96
July 18, 2023
Never brought it in for service yet, I’ve been waiting about 3 months for an appointment. Kept getting told they’d have an appointment time and a loaner car for me about a month ago, But then the day i wa about 3 months for an appointment. Kept getting told they’d have an appointment time and a loaner car for me about a month ago, But then the day i was supposed to come down, i called first and they said somebody else gave the loaner away. Ever since then, I’ve been WAITING! This is just like the last appointment I came to so I could have my recall fixed, but Denise said somebody gave my part away. So recalls never been done and still waiting for appt. I will never buy another caddy or anything else from Colonial ever again. Service has been in the toilet ever since Christian left! More
by DMC2964
Employees Worked With
July 17, 2023
People at this dealership are very out going and respectful. Peter did a great job explaining what need to be fixed and how long it should take. respectful. Peter did a great job explaining what need to be fixed and how long it should take. More
by valbano
July 17, 2023
Peter the service mgr was fantastic. He did what he could for caddy’s mess. I can’t believe the assembly plant put cheap bolts on my exhaust pipes. They RUSTED out unheard of for exhaust He did what he could for caddy’s mess. I can’t believe the assembly plant put cheap bolts on my exhaust pipes. They RUSTED out unheard of for exhaust bolts. And in a caddy. It still cost me $300. Shame on you. Peter was the best and Raharna she treated me and my wife like family. More
by F13BAKER13
July 17, 2023
Peter was outstanding, as usual. Denise is the best and Preet and Chris were very accommodating. Thank you very much. Denise is the best and Preet and Chris were very accommodating. Thank you very much. More
by BOSTONIANPROPERTIES
July 16, 2023
Renata took wonderful care of me and my car. She was knowledgeable, efficient and caring. Renata is one of the biggest reasons I would always return to Colonial Cadillac. She was knowledgeable, efficient and caring. Renata is one of the biggest reasons I would always return to Colonial Cadillac. More
by CBLUMSAC
July 14, 2023
On July 10, 2023,I called to schedule an oil change and was able to get an appointment for July 12th. When I brought the car and spoke to Denise, I realized I needed to change the 2 engine air filters. She was able to get an appointment for July 12th. When I brought the car and spoke to Denise, I realized I needed to change the 2 engine air filters. She was able to coordinate this request and get the work completed on the same day. I appreciate the effort to get the work done without having to return at a later date. More
by frbattaglia2021
Employees Worked With
