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960 Reviews of Colonial Cadillac - Service Center
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July 24, 2023
awesome, steve, john, mark were outstanding took care of our family . really happy with service care of our family . really happy with service More
by PHILIP.MATUSZ
Verified Customer
July 21, 2023
Denise Above and Beyond in customer care. Mechanic I believe it was Dan did a great job. Great to see Peter back Mechanic I believe it was Dan did a great job. Great to see Peter back More
by Djlati2
July 20, 2023
Denise Leigh makes it “easy” to get my Cadillac serviced. I trust her and her judgement! I trust her and her judgement! More
by charliematteo
July 19, 2023
Service is consistently high quality with friendly, informative agents and comfortable waiting area that makes visits so pleasant. Much appreciated. informative agents and comfortable waiting area that makes visits so pleasant. Much appreciated. More
by mullen_fred
Employees Worked With
July 19, 2023
Vehicle was determined to have a dead battery. I spoke with the advisor and they made the necessary arrangements to get the car towed up to Colonial Cadillac. I told him I was not in a hurry and t I spoke with the advisor and they made the necessary arrangements to get the car towed up to Colonial Cadillac. I told him I was not in a hurry and they could take their time. They were actually able to squeeze me in within a day vehicle was fixed and back on the road. More
by davidalpert
Employees Worked With
Other Employees :
Jennifer , Denise and Peter.
July 18, 2023
Super easy to schedule, drop off car and get a Lyft home! Peter called to keep me updated on the status of my car and to explain I needed a part that was on back order. Super smooth experience. Peter called to keep me updated on the status of my car and to explain I needed a part that was on back order. Super smooth experience. More
by gayledamore7
Employees Worked With
Other Employees :
Jenn (returned my call) was great, took enunciative and got me in asap! Thank you.
July 18, 2023
DENISE WAS OUTSTANDING AND PETER THE SERVICE MANAGER WAS GREAT THEWORK WAS DONE ON TIME AND THEY WASHED AND VACUMED IT GREAT THEWORK WAS DONE ON TIME AND THEY WASHED AND VACUMED IT More
by joe62333
July 18, 2023
Unbelievable service and support. Would recommend to anyone for anything vehicle related. They took care of issue with a previously purchase vehicle and worked with me to ensure every Would recommend to anyone for anything vehicle related. They took care of issue with a previously purchase vehicle and worked with me to ensure everything worked on my end More
by Carberrym96
July 18, 2023
Never brought it in for service yet, I’ve been waiting about 3 months for an appointment. Kept getting told they’d have an appointment time and a loaner car for me about a month ago, But then the day i wa about 3 months for an appointment. Kept getting told they’d have an appointment time and a loaner car for me about a month ago, But then the day i was supposed to come down, i called first and they said somebody else gave the loaner away. Ever since then, I’ve been WAITING! This is just like the last appointment I came to so I could have my recall fixed, but Denise said somebody gave my part away. So recalls never been done and still waiting for appt. I will never buy another caddy or anything else from Colonial ever again. Service has been in the toilet ever since Christian left! More
by DMC2964
Employees Worked With
July 17, 2023
People at this dealership are very out going and respectful. Peter did a great job explaining what need to be fixed and how long it should take. respectful. Peter did a great job explaining what need to be fixed and how long it should take. More
by valbano
