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Colonial Cadillac

Woburn, MA

4.7
1,353 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,353 reviews

October 31, 2021

Denese is awesome and kept me jnformed during the process. They thought they were going to have to order a new part, ended up being an electrical problem and they fixed right away! Thanks so much! More

by FRSTCLSGNTLMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 star review !! We look forward to seeing you again .

October 29, 2021

I was interviewed about service very quickly and led to comfortable waiting area. Service was prompt and I was on my way home much sooner than anticipated More

by CIFRAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember names
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 star review !!

October 28, 2021

Sales rep misquoted the facts of the vehicle, with that being the operation or the trade in history. Felt he just wanted a sale. As for the General Sales Manager Steve Sousa he was very helpful and did h More

by netsie814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Colonial Cadillac responded

Hello, Thank you so much for your honest feedback about your experience when you bought the Jaguar. I am sorry that your were mislead but am happy you said I tried to be as helpful as I could. If you ever need anything in the future , we are here for you. Thanks again, Steve Sousa

October 28, 2021

5 star rating your service department 5 star as well,...... I will never go back to Herb Chambers for anything !!!!! More

by MG1ATNW
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

October 27, 2021

Renata does a little bit of everything. Helped me out. Renata does a little bit of everything. Helped me out. Great Job. Pete gave me great customer service and kept me informed. Always a good experience More

by jimnsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!! I have passed on the reviews and Everyone says Thank you !!

October 26, 2021

I love colonial Cadillac in Woburn! always take great care of my car very happy with the service. More

by CASCIOFAMILY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Overall the service was good it just took a little longer then anticipated. Renata Starbranch was both professional and very courteous. More

by BIGALGOLFOCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Sterbranch
October 21, 2021

Great service and quality. Friendly and detailed. They are a great group to work with. More

by JBM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Very Friendly And Helpful also they did nice work on My Vehicle and I Was Satisfied. More

by CLRKCHILLWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

The Service representaives are alwasy accomodating, knowledgeable and profession. A great group to work with. More

by Ed41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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